At a Glance
- Tasks: Lead a high-quality repairs service and manage contractor performance.
- Company: Join a local authority committed to community service.
- Benefits: Competitive pay, potential contract extension, and impactful leadership role.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Make a difference in housing by improving repair services for the community.
- Qualifications: Experience in property repairs and strong team leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
Aatom Recruitment is currently seeking an experienced Principal Officer Repairs to join a local authority on an initial 6-month contract, with the possibility of extension.
About the Role
This is a key leadership role responsible for delivering a high-quality, customer-focused repairs service. You will lead operational teams, manage contractor performance, and drive continuous improvement across the repairs and maintenance function.
Key Responsibilities
- Lead and manage the responsive repairs service, ensuring strong performance from in-house teams and contractors
- Oversee business support functions across repairs and voids
- Manage repairs cases from identification through to completion
- Handle disrepair cases and customer complaints
- Monitor performance and implement service improvements
- Ensure compliance with health and safety and relevant regulations
- Analyse performance data and report on outcomes
- Support internal teams and maintain effective stakeholder communication
- Deputise for the Repairs and Investment Manager when required
Key Requirements
- Experience managing property repairs services within housing or local authority
- Strong knowledge of contractor and repairs management
- Experience leading and developing teams
- Ability to manage...
Principal Officer - Repairs - Housing employer: Aatom Recruitment
As a Principal Officer Repairs within our local authority, you will be part of a dynamic and supportive work culture that prioritises employee development and community impact. We offer competitive benefits, including flexible working arrangements and opportunities for professional growth, ensuring that you can thrive both personally and professionally while making a meaningful difference in the lives of residents.
StudySmarter Expert Advice🤫
We think this is how you could land Principal Officer - Repairs - Housing
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. Sometimes, it's all about who you know, so don’t be shy about asking for introductions or recommendations.
✨Tip Number 2
Prepare for interviews by researching the local authority's recent projects and challenges. This will help you tailor your responses and show that you're genuinely interested in their work. Plus, it’ll give you some great talking points!
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you've led teams or improved services in previous roles. Being able to articulate these experiences clearly will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Principal Officer role. Plus, applying directly can sometimes give you an edge over other applicants.
We think you need these skills to ace Principal Officer - Repairs - Housing
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Principal Officer Repairs role. Highlight your experience in managing property repairs services and any relevant leadership roles you've held. We want to see how your skills match what we're looking for!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve improved service delivery or managed successful projects. This helps us see the impact you've made in previous roles.
Be Clear and Concise:When writing your application, keep it clear and concise. Avoid jargon and make sure your points are easy to understand. We appreciate straightforward communication that gets to the heart of your experience and skills.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Aatom Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of property repairs services and local authority regulations. Familiarise yourself with the specific challenges and best practices in managing repairs and maintenance functions, as this will show your expertise and commitment to the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and managing contractor performance. Think about specific situations where you drove improvements or resolved issues effectively, as this will demonstrate your capability to lead operational teams successfully.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios related to repairs management and customer complaints. Practise how you would handle disrepair cases or improve service delivery, as this will help you articulate your problem-solving skills during the interview.
✨Communicate Effectively
Since stakeholder communication is key in this role, be prepared to discuss how you maintain effective communication with internal teams and external contractors. Highlight your strategies for ensuring everyone is on the same page and how you handle feedback or complaints from customers.
