At a Glance
- Tasks: Support housing services by managing repairs, appointments, and invoices efficiently.
- Company: Join Charnwood Borough Council, a local authority committed to community service.
- Benefits: Flexible work pattern with 3 days in the office and 2 days remote.
- Other info: Agile working policy with opportunities for personal growth and development.
- Why this job: Make a real difference in tenants' lives while developing your skills.
- Qualifications: Experience in customer service and proficiency in software for data management.
The predicted salary is between 24000 - 28000 £ per year.
Aatom Recruitment is looking for a Business Support Officer on behalf of a Local Authority.
Contract Duration: 6 Months
Hours Per Week: 37
Work Pattern: 3 days in the office, 2 days working from home.
Job Details:
- You should have experience in a customer focused role and be able to use various software packages to raise repairs orders for our housing stock, book appointments and process invoices.
- You should be confident working with minimal direction, balancing competing priorities and responding to situations quickly and be able to communicate comfortably with customers, colleagues and contractors by phone and email.
- You should be experienced in inputting data accurately and efficiently.
- Charnwood Borough Council operates an agile working policy with a mixture of home and office-based working.
- As part of the role you will be expected to administer and progress damp, mould, and disrepair cases at Council owned accommodation to improve property conditions for tenants and defend disrepair claims successfully.
- Delivery of an effective and appropriate service to all service users, fairly and without discrimination.
Main Accountabilities:
- Administer systems and processes to record, track, action, and resolve damp, mould, and disrepair cases.
OR106298 - Business Support Officer employer: Aatom Recruitment
Aatom Recruitment, representing Charnwood Borough Council, is an exceptional employer that values its employees through a supportive work culture and flexible working arrangements. With a commitment to professional development and a focus on delivering quality services to the community, employees can thrive in a role that not only enhances their skills but also contributes to improving living conditions for tenants. The blend of office and home-based work fosters a healthy work-life balance, making it an ideal place for those seeking meaningful and rewarding employment.
