At a Glance
- Tasks: Lead a high-quality repairs service and manage contractor performance.
- Company: Join a collaborative local authority focused on community impact.
- Benefits: 6-month contract with potential extension and professional development opportunities.
- Other info: Full UK driving licence needed; dynamic environment with growth potential.
- Why this job: Make a difference in housing by improving repair services for the community.
- Qualifications: Experience in property repairs and strong leadership skills required.
Aatom Recruitment is currently seeking an experienced Principal Officer – Repairs to join a local authority on an initial 6-month contract, with the possibility of extension.
About the Role
This is a key leadership role responsible for delivering a high-quality, customer-focused repairs service. You will lead operational teams, manage contractor performance, and drive continuous improvement across the repairs and maintenance function.
Key Responsibilities
- Lead and manage the responsive repairs service, ensuring strong performance from in-house teams and contractors
- Oversee business support functions across repairs and voids
- Manage repairs cases from identification through to completion
- Handle disrepair cases and customer complaints
- Monitor performance and implement service improvements
- Ensure compliance with health and safety and relevant regulations
- Analyse performance data and report on outcomes
- Support internal teams and maintain effective stakeholder communication
- Deputise for the Repairs and Investment Manager when required
Key Requirements
- Experience managing property repairs services within housing or local authority
- Strong knowledge of contractor and repairs management
- Experience leading and developing teams
- Ability to manage budgets, resources, and risk
- Knowledge of construction health and safety legislation
- Strong analytical and reporting skills
- Excellent communication and stakeholder management
Qualifications
- Relevant construction qualification (e.g. RICS, CIOB) or equivalent experience
- Evidence of continued professional development desirable
Additional Information
- Full UK driving licence and access to a vehicle required
- Opportunity within a collaborative local authority environment
- Contract with potential for extension
Principal Officer - Repairs - Housing in Loughborough employer: Aatom Recruitment
As a Principal Officer – Repairs within our local authority, you will thrive in a collaborative environment that prioritises high-quality service delivery and continuous improvement. We offer a supportive work culture that values professional development, ensuring you have the resources and opportunities to grow your career while making a meaningful impact in the community. Join us to lead a dedicated team and enhance the lives of residents through effective repairs management.
StudySmarter Expert Advice🤫
We think this is how you could land Principal Officer - Repairs - Housing in Loughborough
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and repairs sector. We all know that sometimes it’s not just what you know, but who you know. Attend local authority events or workshops to meet potential colleagues and decision-makers.
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with hiring managers, highlight your experience in managing teams and driving performance improvements. We want to see how you can lead the responsive repairs service to new heights!
✨Tip Number 3
Prepare for those tricky questions! Brush up on your knowledge of construction health and safety legislation, as well as contractor management. We want to hear how you’ve tackled challenges in the past and what strategies you used to overcome them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged. Let’s get you that Principal Officer role!
We think you need these skills to ace Principal Officer - Repairs - Housing in Loughborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in managing property repairs services. We want to see how your skills align with the key responsibilities mentioned in the job description, so don’t hold back on showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Principal Officer role. We love seeing enthusiasm and a clear understanding of the repairs service, so let your personality come through.
Showcase Your Leadership Skills:Since this is a leadership role, make sure to highlight your experience in leading and developing teams. We want to know how you've driven performance improvements and managed contractor relationships in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Aatom Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of property repairs services and contractor management. Familiarise yourself with the latest health and safety regulations relevant to the role, as well as any recent changes in legislation that could impact the repairs service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you improved performance or handled difficult cases. This will demonstrate your ability to manage and motivate teams effectively.
✨Data is Key
Be ready to discuss how you've used performance data to drive improvements in previous roles. Have a few examples in mind where your analytical skills made a difference, especially in managing budgets and resources.
✨Communication is Crucial
Since stakeholder management is a big part of this role, think about how you've maintained effective communication in past positions. Prepare to share strategies you've used to handle customer complaints and ensure smooth operations across teams.
