At a Glance
- Tasks: Manage void properties, ensuring timely and quality delivery of works.
- Company: Local Authority with a commitment to community housing.
- Benefits: Competitive pay, potential for contract extension, and valuable experience.
- Other info: Dynamic role with travel involved and a focus on compliance and safety.
- Why this job: Make a real difference in housing by ensuring homes are ready for new occupants.
- Qualifications: Experience in social housing and contractor management required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Local Authority (site‑based & travel required)
Contract: 6 weeks (potential extension)
Rate: Competitive (DOE)
Role Overview
You will take full ownership of void properties, ensuring works are delivered efficiently, safely, and to the required quality and cost standards. The role is responsible for managing the end‑to‑end delivery process, ensuring properties meet lettable standards and are ready for occupation within target timeframes.
Key Responsibilities
- Oversee the instruction and mobilisation of works based on technical specifications
- Manage contractors to ensure delivery is on programme and meets agreed standards
- Ensure compliance with all health & safety legislation and CDM regulations
- Carry out inspections to maintain quality and void standard compliance
- Drive performance against void turnaround targets (28 days for minor, 100 days for major voids)
- Maintain clear and consistent communication with internal teams and external stakeholders
- Update systems and trackers with accurate, real‑time information
- Monitor costs, challenge variations, and ensure value for money
- Ensure all certification, compliance documentation, and handover requirements are complete
- Contribute to continuous service improvement through feedback and performance insights
Candidate Requirements
Knowledge & Experience
- Strong understanding of social housing voids and repairs delivery
- Knowledge of NHF Schedule of Rates
- Experience managing contractors and overseeing service delivery
- Good understanding of health & safety compliance
Skills
- Strong organisational and delivery‑focused approach
- Effective communication and stakeholder management
- Commercial awareness and cost control ability
- Problem‑solving mindset
- IT proficiency, including tracking/reporting systems
Additional Information
This role involves travel and working across void properties. A strong focus on compliance, safety, and service delivery is essential.
Key Focus
This is a delivery‑focused role responsible for ensuring void properties are completed on time, within budget, fully compliant, and ready to let.
Service Manager - Housing in London employer: Aatom Recruitment
As a Service Manager in Housing with our Local Authority, you will be part of a dedicated team committed to enhancing community living standards. We offer a supportive work culture that prioritises employee growth through continuous training and development opportunities, alongside competitive remuneration. With a focus on compliance and safety, you will play a vital role in ensuring properties are ready for occupation, making a meaningful impact in the lives of residents.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager - Housing in London
✨Get Involved with Local Real Estate Events
In the real estate game, networking is key! Attend local property expos, open houses or even community planning meetings. This is where you can meet industry professionals and get your name out there, plus you might hear about temporary roles before they're even advertised!
✨Check Out Property Management Companies
Temporary roles in real estate often pop up with property management companies, especially during busy seasons. Reach out directly to firms in your area to ask about short-term opportunities. Sometimes, a friendly face can get you in quicker than an application!
✨Leverage Social Media for Instant Opportunities
Get active on platforms like Instagram and Facebook, where real estate agents often post about temporary roles. Join local groups or follow real estate pages for the latest job posts and networking chances. You’ll be surprised how many gems you can find just by scrolling!
✨Apply Through Aatom Recruitment for a Kickstart!
Don’t forget to check out our site for temporary roles at Aatom Recruitment. We regularly list positions that you might miss elsewhere. It’s a great way to get started in the industry – who knows where it could lead you?
We think you need these skills to ace Service Manager - Housing in London
Some tips for your application 🫡
Show Off Your Relevant Experience:When applying to Aatom Recruitment for a temporary role in real estate, make sure you highlight any relevant experience you’ve got. Whether it's internships, part-time roles, or even coursework related to property management or market analysis, we want to see how you've engaged with the industry. Specifics about your tasks and achievements can really make your application stand out.
Highlight Your Local Market Knowledge:For a position in real estate, it’s crucial to demonstrate your understanding of the local market. This could mean referencing any studies or projects you've done about property trends in the area or any relevant certifications. Let us know why you care about the local landscape, as this shows that you've got a genuine interest in the role.
Keep It Concise but Engaging:For a temporary role, we know there's often a lot to unpack. So make sure your CV is clear, concise, and packed with the most relevant info. Stick to bullet points and focus on achievements that directly tie back to what the role requires. We want to see what you can bring to the table quickly and efficiently.
Don’t Forget the Cover Letter:Although it’s a temporary gig, your cover letter is still super important. Use it to express your enthusiasm for working with Aatom Recruitment and what you hope to gain from this experience. Tell us how this opportunity fits into your career trajectory and why you're excited about the real estate sector specifically. Your passion could be your best asset!
How to prepare for a job interview at Aatom Recruitment
✨Know Your Market
In real estate, it’s crucial to have a solid understanding of the local market trends. Dive into recent sales data and property values in the area where Aatom Recruitment operates. Being able to talk knowledgeable about the market shows that you’re not just looking for any job, but that you're genuinely interested in the role and ready to contribute right away.
✨Brush Up on Negotiation Skills
As a temporary hire in real estate, you’ll likely deal with clients and other agents who want results quickly. We suggest preparing for some negotiation scenarios in the interview. Be ready to showcase your approach to client discussions and how you can find win-win situations—this is key for success in real estate and will set you apart from other candidates.
✨Showcase Your Flexibility
Since this is a temporary role, we want to emphasise showcasing your adaptability. Be prepared to discuss how you can hit the ground running and adjust to the fast-paced, ever-changing nature of the real estate sector. Highlight any past experiences where you had to think on your feet or manage multiple tasks simultaneously.
✨Prepare a Portfolio of Listings
Even though it's a temporary position, having a portfolio of properties or listings you’ve worked with can make a huge impact. Bring examples that highlight your marketing strategies, client interactions, or successful deals. This tangible evidence of your abilities in real estate will help make a memorable impression on Aatom Recruitment.
