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- Tasks: Support customers with Penalty Charge Notices and manage written appeals.
- Company: Local recruitment agency offering a hybrid work environment.
- Benefits: Flexible working hours, including evenings and weekends.
- Why this job: Make a difference in local authority operations while gaining valuable experience.
- Qualifications: Customer-focused attitude and adaptability are essential.
The predicted salary is between 500 - 1500 £ per month.
A local recruitment agency is seeking a Correspondence and Appeals Officer for a 3-month contract in Greater London. This hybrid role involves providing customer support concerning Penalty Charge Notices, handling written enquiries and appeals from the public.
The ideal candidate should be customer-focused and adaptable, as the role requires some work during evenings and weekends. If you are looking for an opportunity to support local authority operations, this position could be a great fit.
Parking Appeals & Correspondence Specialist (Hybrid) in London employer: Aatom Recruitment
Contact Detail:
Aatom Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parking Appeals & Correspondence Specialist (Hybrid) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in local authorities or customer support roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and appeals handling. We recommend role-playing with a friend to boost your confidence and get comfortable with your responses.
✨Tip Number 3
Show off your adaptability! Be ready to discuss how you've handled challenging situations in the past, especially during evenings or weekends. Employers love candidates who can think on their feet.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we’re always looking for passionate individuals to join our team!
We think you need these skills to ace Parking Appeals & Correspondence Specialist (Hybrid) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the role. Highlight your experience with customer support and handling written enquiries, as this is key for us in the Parking Appeals & Correspondence Specialist position.
Showcase Your Adaptability: Since the role requires some evening and weekend work, let us know about your flexibility. Share examples of how you've adapted to changing schedules or demands in previous roles.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand and directly related to the job description.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Aatom Recruitment
✨Know Your Stuff
Make sure you understand the ins and outs of Penalty Charge Notices and the appeals process. Brush up on relevant legislation and local authority operations, as this will show your commitment and knowledge during the interview.
✨Customer Focus is Key
Since the role is customer-focused, prepare examples of how you've successfully handled customer enquiries or complaints in the past. Highlight your adaptability and problem-solving skills to demonstrate that you can thrive in a dynamic environment.
✨Be Ready for Flexibility
This position may require evening and weekend work, so be prepared to discuss your availability. Show that you're flexible and willing to go the extra mile to support the team and the public.
✨Practice Your Communication Skills
As you'll be handling written enquiries and appeals, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend to refine your communication style and ensure you come across as approachable and professional.