At a Glance
- Tasks: Handle emergency calls for social care and local services, providing vital support.
- Company: Aatom Recruitment, dedicated to making a difference in the community.
- Benefits: Flexible hours, competitive pay, and the chance to make a real impact.
- Other info: Fast-paced environment with opportunities for personal growth and development.
- Why this job: Be the first point of contact for those in need and help change lives.
- Qualifications: Strong communication skills and a compassionate approach to customer service.
The predicted salary is between 30000 - 33699 £ per year.
Aatom Recruitment is looking for Customer Service Advisor Care s Services, Highways, Registration s lives - whether it is carrying out a Social Care Assessment to enable a resident to stay safely at home, taking a contact to support a Child in Need or simply renewing a library book, it can be hard, but rewarding work.
The Opportunity We are currently recruiting Customer Service Advisors for our Out of Hours Service on the Lincolnshire County Council contract; you will be the first point of contact for emergency calls relating to Adult s and Children s Social Care.
You will be dealing with calls from professionals (e. g.
Police and Health Services), and from Members of the Public.
The calls will be of a sensitive nature, and you will be required to gather and process information efficiently and accurately.
As well as Social Care calls, you will also take calls about District Council Services (e. g.
Council Housing Repairs) and other local services including Libraries and Heritage enquiries.
If you enjoy working in a fast-pa...
Customer Service Advisor Care & Wellbeing Hub in Lincolnshire employer: Aatom Recruitment
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