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- Tasks: Manage leasehold service charges and ensure compliance with legislation while supporting residents.
- Company: Local Authority offering a hybrid work environment in Westminster.
- Benefits: Flexible working, competitive pay, and the chance to make a difference in the community.
- Other info: Opportunity for career growth in a supportive and dynamic environment.
- Why this job: Join a team that prioritises resident engagement and impactful service delivery.
- Qualifications: Experience with Section 20 Notices and strong spreadsheet skills required.
The predicted salary is between 23615 - 25674 £ per year.
Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Leasehold Capital Service Charge Team Manager on a 3 months contract with a possibility of further extension.
Work Style: Hybrid - Front line, office based 3 days out of 5 days, across Westminster’s area service centres.
PURPOSE OF JOB
Strong working knowledge and experience of statutory Section 20 Notices for issue to lessees and recognised tenants’ associations ensuring the information provided meets the requirements of legislation and council policy.
A Section 20 notice refers to a statutory procedure under the Landlord and Tenant Act 1985 in the UK. It applies when landlords of leasehold properties intend to carry out major works or provide services where the cost will be charged to the leaseholders as part of their service charges. The aim of the Section 20 process is to ensure that leaseholders are informed and consulted properly before large expenditures are incurred.
General duties of role:
- Customer focused, empathetic, placing our residents at the heart of our daily focus.
- Responsible for the lessee re-charging implications for major works schemes, accurately identifying those costs which can be recovered from lessees and those which are irrecoverable.
- Communicate proactively with leaseholders, residents, and other stakeholders regarding the scope, schedule, and impact of works.
- Must have experience of working with spreadsheets.
Matching criteria – what we are looking for:
- In-depth understanding of Section 20 of the Landlord and Tenant Act 1985 (amended by Section 151 of the Commonhold and Leasehold Reform Act 2002).
- A keen eye for detail and interrogating data.
- Responsible for liaising with internal stakeholders to ensure the quality of the data is robust.
- Speaking to our residents with a professional, empathetic manner, taking ownership of queries.
- Excel and spreadsheets knowledge a must.
What we need to see evidenced on CVs to invite candidates to interview:
- An in-depth understanding of Section 20 of the Landlord and Tenant Act 1985 (amended by Section 151 of the Commonhold and Leasehold Reform Act 2002).
- A candidate who is happy to work in the office 3 days out of 5 with 2 days working hybrid.
If this sounds good to you, please apply for further information or contact us directly.
Leasehold Capital Service Charge Team Manager- Hybrid Role employer: Aatom Recruitment
Contact Detail:
Aatom Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leasehold Capital Service Charge Team Manager- Hybrid Role
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might have insights into leasehold management. A friendly chat can sometimes lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Section 20 Notices and the Landlord and Tenant Act. We want you to feel confident discussing these topics, as they’re crucial for the role. Practice common interview questions with a mate to get comfortable!
✨Tip Number 3
Show off your Excel skills! If you’ve got experience with spreadsheets, be ready to demonstrate it. Maybe bring along a sample project or two that highlights your data handling prowess. It’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Leasehold Capital Service Charge Team Manager- Hybrid Role
Some tips for your application 🫡
Know Your Stuff: Make sure you have a solid understanding of Section 20 Notices and the Landlord and Tenant Act 1985. We want to see that you can talk the talk, so don’t shy away from showcasing your knowledge in your application.
Tailor Your CV: Customise your CV to highlight your experience with spreadsheets and customer service. We love seeing how your skills match what we’re looking for, so make it easy for us to see why you’re the perfect fit!
Show Your Empathy: Since this role is all about being customer-focused, let your personality shine through! Use your application to demonstrate how you’ve successfully communicated with residents or stakeholders in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to keep track of your application and ensures you get all the latest updates from us. Don’t miss out!
How to prepare for a job interview at Aatom Recruitment
✨Know Your Legislation
Make sure you brush up on the Section 20 of the Landlord and Tenant Act 1985. Understand its implications and how it affects leaseholders. Being able to discuss this confidently will show that you’re not just familiar with the law, but that you can apply it in real-world scenarios.
✨Show Your Customer Focus
Prepare examples that highlight your customer service skills. Think about times when you've had to communicate complex information empathetically to residents or stakeholders. This role is all about putting residents at the heart of what you do, so be ready to demonstrate that commitment.
✨Excel Skills Are Key
Since the job requires working with spreadsheets, make sure you can talk about your experience with Excel. Be prepared to discuss specific functions or tools you’ve used, and maybe even bring a few examples of reports or data analyses you’ve completed in the past.
✨Be Ready for Hybrid Work Questions
As this is a hybrid role, think about how you manage your time and productivity when working remotely. Be ready to discuss your strategies for staying organised and ensuring effective communication with your team and stakeholders while working from home.