Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist residents with service charges and ensure accurate billing.
- Company: A community-focused organisation dedicated to serving Westminster residents.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Office-based role with a focus on customer service and empathy.
- Why this job: Make a difference in residents' lives while developing your financial skills.
- Qualifications: Experience with s20 legislation and strong spreadsheet skills required.
The predicted salary is between 30000 - 40000 £ per year.
Front line, office based 3 days out of 5 days, across Westminster’s area service centres. Customer focused, empathetic, placing our residents at the heart of our daily focus.
A strong level of knowledge calculating and billing revenue and capital service charges.
Qualifications:
- Experience of s20 legislation, s20B and financial controls.
- Must have experience of working with spreadsheets.
Required skills: Please check this with your submission and ensure it is evidenced on the CV.
Leasehold Advisor employer: Aatom Recruitment
Contact Detail:
Aatom Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leasehold Advisor
✨Tip Number 1
Get to know the company inside out! Research Westminster’s area service centres and their approach to customer service. This will help you tailor your conversations and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your interview skills with a friend or in front of a mirror. Focus on how you can demonstrate your knowledge of s20 legislation and financial controls. We want you to feel confident when discussing your experience with spreadsheets too!
✨Tip Number 3
When you get the chance, share specific examples from your past work that highlight your customer-focused approach. Remember, they’re looking for someone who puts residents at the heart of their work, so make sure to showcase that!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Leasehold Advisor
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service experience in your application. We want to see how you've put residents at the heart of your work, so share specific examples that demonstrate your empathy and commitment.
Get Technical with Your Skills: Since this role involves calculating and billing service charges, be sure to showcase your knowledge of s20 legislation and financial controls. We love seeing evidence of your spreadsheet skills, so don’t forget to mention any relevant software you’ve used.
Tailor Your CV: Take a moment to tailor your CV to match the job description. We’re looking for specific experiences that align with the Leasehold Advisor role, so make it easy for us to see why you’re a great fit!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Aatom Recruitment
✨Know Your Legislation
Make sure you brush up on s20 legislation and s20B before the interview. Being able to discuss these topics confidently will show that you have the necessary knowledge and experience for the role.
✨Showcase Your Customer Focus
Since this role is all about placing residents at the heart of your work, prepare examples of how you've successfully handled customer queries or complaints in the past. This will demonstrate your empathy and customer-focused approach.
✨Get Comfortable with Spreadsheets
As you'll be working with spreadsheets, it’s crucial to highlight your proficiency. Be ready to discuss specific functions or formulas you’ve used in previous roles, as this will showcase your technical skills.
✨Prepare Questions
Think of insightful questions to ask about the role and the company. This not only shows your interest but also gives you a chance to assess if the company aligns with your values, especially regarding their focus on residents.