Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support tenants by providing expert advice and preventing homelessness through casework.
- Company: Local Authority committed to transforming housing needs and supporting residents.
- Benefits: 35-hour work week, opportunity to make a real difference in the community.
- Other info: Be part of a transformative approach focused on prevention and resident-centred support.
- Why this job: Join a passionate team dedicated to empowering renters and improving lives.
- Qualifications: Knowledge of tenancy law and experience in frontline advice or enforcement roles.
The predicted salary is between 30000 - 40000 £ per year.
Aatom Recruitment is looking for a Tenancy Rights Adviser on behalf of a Local Authority.
Contract Duration: 10 Months
Hours Per Week: 35
Job Purpose:
- This is a role within a new Renters’ Rights Act (RRA) Tenancy Rights, Advice and Enforcement Team and will play a key part in delivering the council’s new duties under the Renters’ Rights Act, supporting tenants, preventing homelessness, and taking robust enforcement action where required.
- The position will sit within a specialist service focused on providing high-quality advice, casework, and enforcement to protect private renters from unlawful eviction, harassment, and poor practice, while supporting a prevention-first, resident-centred approach.
- The Tenancy Rights Adviser (PO1) role will focus on providing specialist advice, early intervention, and casework support to residents, helping them understand and exercise their rights, resolve disputes, and prevent homelessness, and will undertake investigations of breaches and offences.
- The role will work closely with colleagues across Housing, Legal Services, and partner agencies including ASC, CSC, Health, Community Safety, and the voluntary sector, contributing to a coordinated response to tenancy issues and wider vulnerabilities.
We are looking for colleagues who can demonstrate:
- Knowledge of tenancy law, the Renters’ Rights Act, and related housing legislation
- Experience of managing casework in a frontline advice, support, or enforcement setting
- Strong communication skills and the ability to work with residents in a trauma-informed, empathetic way
- The ability to make sound, defensible decisions and maintain accurate records
- A collaborative approach to working with internal teams and external partners
Note: Delivering an ambitious transformation of its Housing Needs Directorate, aligned to the Council's wider missions of reducing inequality, strengthening communities, and ensuring every resident has a safe, secure and sustainable home. This transformation is reshaping how we work, how we lead, and how we support residents who are often experiencing the most difficult and traumatic moments in their lives.
The Housing Needs service is moving towards a prevention-first, resident-centred, trauma-informed model, underpinned by:
- Early intervention and prevention
- Consistent, lawful and defensible decision-making
- High-quality casework and tenancy management
- Stronger property standards and compliance
- Improved supply and sustainable housing outcomes
- A stable, skilled and confident workforce
- A culture of learning, reflection and continuous improvement
- Psychologically Informed Environments (PIE)
OR101994 - Tenancy Rights Adviser in Ferndale employer: Aatom Recruitment
Contact Detail:
Aatom Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land OR101994 - Tenancy Rights Adviser in Ferndale
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the latest trends in tenancy law and the Renters’ Rights Act. Show that you’re not just knowledgeable but also passionate about making a difference in tenants' lives.
✨Tip Number 3
Practice your communication skills! Role-play common interview questions with a friend or family member. This will help you articulate your experience and approach to working with residents in a trauma-informed way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission of supporting residents.
We think you need these skills to ace OR101994 - Tenancy Rights Adviser in Ferndale
Some tips for your application 🫡
Know Your Stuff: Make sure you brush up on your knowledge of tenancy law and the Renters’ Rights Act. We want to see that you understand the ins and outs of the legislation, as it’s crucial for the role.
Showcase Your Experience: When writing your application, highlight any relevant experience you have in casework or frontline advice. We’re looking for examples that demonstrate your ability to support residents effectively.
Communicate Clearly: Strong communication skills are key! Use your application to show how you can engage with residents in a trauma-informed way. We want to see empathy and clarity in your writing.
Collaborate and Connect: Don’t forget to mention your collaborative approach! Talk about how you’ve worked with teams or external partners in the past. We value teamwork and want to know how you can contribute to our mission.
How to prepare for a job interview at Aatom Recruitment
✨Know Your Stuff
Make sure you brush up on tenancy law and the Renters’ Rights Act. Familiarise yourself with key terms and recent changes in legislation, as this will show your commitment and understanding of the role.
✨Showcase Your Experience
Prepare to discuss your previous casework experience in detail. Think of specific examples where you've successfully supported residents or resolved disputes, highlighting your empathetic approach and decision-making skills.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Since strong communication is crucial for this role, consider doing mock interviews with friends or family to refine your responses and ensure you come across as approachable and knowledgeable.
✨Collaborate and Connect
Demonstrate your ability to work collaboratively by preparing examples of how you've partnered with other teams or agencies in the past. This will show that you understand the importance of a coordinated response to tenancy issues and can contribute positively to the team.