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- Tasks: Manage AAT's income cycle, ensuring strong cash flow and outstanding customer support.
- Company: Join the UK's leading professional membership body for vocational accountants.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact in finance while developing your skills in a supportive environment.
- Qualifications: Detail-oriented, proactive, with a passion for exceptional financial services.
- Other info: Collaborative team culture focused on efficiency and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
At AAT it’s our mission to make it possible for more people to experience the opportunities a career in finance brings, through our accessible qualifications and supportive community.
We are the UK’s leading qualification and professional membership body for vocational accountants. We pride ourselves on providing practical qualifications that meet the needs of both employers and employees, as well as products and services to support our members and customers throughout their careers.
Contractual hours: 35
Term: Fixed Term Contract till 31 March 2027
Location: We have hybrid working in place, with 1-2 days per week, in our office in Canary Wharf.
We’re looking for someone detail-oriented, proactive, and passionate about delivering exceptional financial services. You will thrive in a fast-paced environment, balancing accuracy with efficiency while providing outstanding customer support.
As a Credit Controller / Accounts Receivable Assistant, you will play a vital role in managing AAT’s income cycle and ensuring strong cash flow. Your responsibilities will include:
- Posting payments, raising invoices, and posting journals accurately and on time.
- Proactively managing debt collection, working to reduce aged balances through effective communication and negotiation with customers.
- Being the first point of contact for customer queries, providing clear, professional support to resolve issues quickly and maintain positive relationships.
- Working closely with colleagues across Finance and the wider organisation to help uphold accurate financial records and contribute to continuous improvements in our accounts receivable processes.
You’ll be joining a team that values collaboration, efficiency, and excellent customer service, helping AAT remain agile, operationally strong, and financially sound.
Major Objectives:
- Process and allocate receipts accurately to customer accounts.
- Manage customer queries promptly and professionally.
- Assist with accurate invoicing and statement distribution.
- Compile and distribute reports for senior stakeholders.
- Support month-end processes and aged debtor reviews.
- Identify opportunities for process improvements and efficiencies.
Credit Controller in London employer: AAT
Contact Detail:
AAT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who work in credit control. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you’d handle customer queries or manage debt collection. We want you to shine and show off your proactive attitude!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Credit Controller role. We’re all about making the process smooth and straightforward, so don’t miss out on the opportunity to join our fantastic team!
We think you need these skills to ace Credit Controller in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in managing accounts receivable, debt collection, and customer support. We want to see how your skills align with our mission at AAT!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for finance and detail how you can contribute to our team. Be sure to mention your proactive approach and attention to detail, as these are key for this role.
Showcase Your Communication Skills: Since you'll be the first point of contact for customer queries, it's essential to demonstrate your communication skills. In your application, give examples of how you've effectively resolved issues and maintained positive relationships in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at AAT
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on key financial concepts and be ready to discuss how you've managed cash flow or resolved customer queries in the past. This shows your understanding of the role and your ability to handle the responsibilities.
✨Showcase Your Communication Skills
Since you'll be the first point of contact for customer queries, practice articulating how you would handle difficult conversations. Prepare examples where you've successfully negotiated payments or resolved disputes, highlighting your proactive approach and professionalism.
✨Demonstrate Attention to Detail
In this role, accuracy is crucial. Be prepared to discuss specific instances where your attention to detail made a difference, whether it was in posting payments or managing invoices. You might even want to bring along a sample report or document that showcases your meticulous work.
✨Emphasise Team Collaboration
AAT values teamwork, so think about how you've worked with others in previous roles. Prepare to share examples of how you've collaborated with colleagues to improve processes or resolve issues, demonstrating your ability to contribute positively to the team dynamic.
