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- Tasks: Manage AAT’s income cycle, ensuring strong cash flow and outstanding customer support.
- Company: Join the UK's leading professional membership body for vocational accountants.
- Benefits: Enjoy hybrid working, generous leave, and a great pension scheme.
- Why this job: Make a real impact in a dynamic finance team while developing your skills.
- Qualifications: Experience in credit control or accounts receivable with strong communication skills.
- Other info: Be part of an inclusive workplace committed to diversity and career growth.
The predicted salary is between 28800 - 43200 £ per year.
At AAT it’s our mission to make it possible for more people to experience the opportunities a career in finance brings, through our accessible qualifications and supportive community.
We are the UK’s leading qualification and professional membership body for vocational accountants. We pride ourselves on providing practical qualifications that meet the needs of both employers and employees, as well as products and services to support our members and customers throughout their careers.
Contractual hours: 35
Term: Fixed Term Contract till 31 March 2027
Location: We have hybrid working in place, with 1-2 days per week, in our office in Canary Wharf.
We’re looking for someone detail-oriented, proactive, and passionate about delivering exceptional financial services. You will thrive in a fast-paced environment, balancing accuracy with efficiency while providing outstanding customer support.
As a Credit Controller / Accounts Receivable Assistant, you will play a vital role in managing AAT’s income cycle and ensuring strong cash flow. Your responsibilities will include:
- Posting payments, raising invoices, and posting journals accurately and on time.
- Proactively managing debt collection, working to reduce aged balances through effective communication and negotiation with customers.
- Being the first point of contact for customer queries, providing clear, professional support to resolve issues quickly and maintain positive relationships.
- Working closely with colleagues across Finance and the wider organisation to help uphold accurate financial records and contribute to continuous improvements in our accounts receivable processes.
You’ll be joining a team that values collaboration, efficiency, and excellent customer service, helping AAT remain agile, operationally strong, and financially sound.
Major Objectives:
- Process and allocate receipts accurately to customer accounts.
- Manage customer queries promptly and professionally.
- Assist with accurate invoicing and statement distribution.
- Compile and distribute reports for senior stakeholders.
- Support month-end processes and aged debtor reviews.
- Identify opportunities for process improvements and efficiencies.
- Follow up with organisations for payment to maximise cash collection and minimise overdue debt.
- Provide AR-related guidance and training to non-finance staff.
What are we looking for?
- Solid understanding of end-to-end Accounts Receivable and Credit Control processes, including raising invoices, posting payments, posting journals, and proactive debt collection.
- Proven experience in a credit control or AR role, ideally working with both UK and international customer accounts.
- Strong communication and negotiation skills, with the ability to handle customer queries professionally and resolve issues quickly.
- High level of numeracy and exceptional attention to detail, ensuring accuracy in all AR activities.
- Ability to manage a busy workload, prioritise effectively, and meet deadlines in a fast-paced environment.
- Proficient in Excel and comfortable working with online banking systems for reconciliations and payment monitoring.
- Working knowledge of Microsoft Dynamics AX 2012 or D365 Finance & Operations (desirable).
If you’re committed to delivering high standards of customer care and want to make a real impact in a dynamic finance team, we’d love to hear from you.
What are the benefits?
- Hybrid working (1-2 days per week in our London office) and opportunities for further flexible working.
- 25 days’ annual leave, increasing one day per year up to a maximum of 30 days plus bank holidays.
- Great pension scheme, life assurance and critical illness cover.
- Health cash plan.
- Enhanced maternity and shared parental leave contributions of up to 6 months’ full pay depending on the length of service.
- Regular wellbeing initiatives.
- Cycle2Work scheme and much more.
The planned closing date for this role is 15 February 2026 at 17:00, however, we reserve the right to close the role earlier than planned.
It’s an exciting time to join AAT and we would love you to join us on our journey. In 2023 we achieved one-star company status in the Best Companies survey and we have recently launched our strategy to 2030. We are committed to being an inclusive and welcoming place to work. We encourage applications from diverse candidates and make recruitment decisions based on skill and experience. We have a Diversity and Inclusion (D&I) Champions group, which leads on our D&I strategy and organises events to celebrate and raise awareness. We are a disability-confident committed employer and have signed up to the Race at Work Charter. We have also signed up for the Women in Finance Charter and in 2022 we exceeded our target for appointing females into senior positions.
Come and help us to make AAT an even better place to work!
To apply please upload a copy of your CV and fill your application online.
Credit Controller employer: AAT
Contact Detail:
AAT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work in credit control or accounts receivable. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you’d handle customer queries or manage debt collection. We want you to shine and show off your skills!
✨Tip Number 3
Don’t forget to showcase your attention to detail! Bring examples of how you’ve maintained accuracy in past roles. This is key for a Credit Controller, and we want to see how you’ve nailed it before.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and accounts receivable. Use keywords from the job description to show that you’re a perfect fit for the role.
Showcase Your Skills: Don’t just list your skills; provide examples of how you've used them in previous roles. Whether it’s managing customer queries or improving processes, we want to see your impact!
Be Professional Yet Personable: When writing your application, strike a balance between professionalism and a friendly tone. We value clear communication, so let your personality shine through while keeping it professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to hear from you!
How to prepare for a job interview at AAT
✨Know Your Numbers
Brush up on your understanding of end-to-end Accounts Receivable and Credit Control processes. Be ready to discuss your experience with raising invoices, posting payments, and managing debt collection. This will show that you’re not just familiar with the terms but can apply them in real-world scenarios.
✨Showcase Your Communication Skills
Since you'll be the first point of contact for customer queries, practice articulating how you've handled similar situations in the past. Prepare examples where your strong communication and negotiation skills helped resolve issues quickly and maintained positive relationships.
✨Demonstrate Attention to Detail
In a role that requires accuracy, it’s crucial to highlight your attention to detail. Bring examples of how you’ve ensured precision in your previous roles, whether through double-checking invoices or maintaining accurate financial records. This will reassure them that you can handle their financial processes meticulously.
✨Be Ready to Discuss Process Improvements
AAT values continuous improvement, so think about times when you identified opportunities for efficiencies in your previous roles. Be prepared to share specific examples of how you’ve contributed to process enhancements, as this aligns perfectly with their objectives.
