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- Tasks: Lead store operations, manage P&L, and develop a winning team.
- Company: Aaron's is all about personal connections and helping customers achieve ownership dreams.
- Benefits: Enjoy ongoing training, professional development, and competitive bonuses.
- Why this job: Join a supportive culture where your leadership can make a real impact.
- Qualifications: Strong leadership, communication skills, and a valid driver's license required.
- Other info: Must maintain a satisfactory driving record and comply with company policies.
The predicted salary is between 36000 - 60000 £ per year.
At Aaron’s, the difference is personal. A handshake, a smile, a warm welcome brings our customers one step closer to achieving their dream of ownership. As a General Manager, you will be responsible for driving and managing the overall P&L of the store. General Manager candidates must be successful in various facets of store management including: asset management, customer growth and maintenance, revenue production, associate development and inventory control. Strong leadership skills combined with the ability to motivate and lead store associates are critical to success as an Aaron’s Store General Manager. Aaron’s offers a supportive environment including ongoing training, professional development and an annual National Manager Meetings for our General Managers, as well as competitive bonus opportunities. Come see why the difference is personal at Aaron’s, connect with us today!
Job Duties
Store Operations
- Manage the store to achieve planned growth and profit goals
- Accurately report financial measures and transactions
- Manage inventory supply to ensure adequate availability of merchandise at all times
- Ensure that Quality Control Calls are completed on all new lease agreements within 1 business day of delivery
- Ensure the protection of store assets and reconcile inventories weekly
- Ensure that all company vehicles are maintained within safe operating standards
- Ensure accurate and timely bank deposits
- Ensure all returned merchandise is certified, reclassified and priced
- Recruit, hire, train and develop the best team of associates for your store to ensure efficient and successful operations
- Schedule associate coverage to ensure published hours of store operations are met
- Close all lease agreements with a mind towards customer service, establishing a long-term relationship, and safeguarding company assets
- Personal responsibility for management of all renewal activity
- Personally authorize all returns with a focus on customer relationship and ownership
- Ensure execution of all customer service programs, company guidelines and policies
Job Requirements
- Proven demonstration of strong leadership, communication and interpersonal skills
- High level of energy
- Maintain professional appearance
- A history of demonstrated selling skills
- Effective organizational skills
- Proven managerial skills
- Safe driving skills and the ability to legally operate the Company Truck
All General Managers must have a satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, a valid Driver’s License and comply with the Aaron’s Driver Qualification Policy.
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General Manager employer: Aaron's, LLC
Contact Detail:
Aaron's, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarize yourself with Aaron's company culture and values. Understanding the importance of personal connections and customer service will help you align your leadership style with what they are looking for in a General Manager.
✨Tip Number 2
Highlight your experience in managing P&L and driving store growth. Be prepared to discuss specific examples of how you've successfully managed finances and improved revenue in previous roles.
✨Tip Number 3
Showcase your leadership skills by preparing to discuss how you've developed and motivated teams in the past. Think of concrete examples where your leadership made a significant impact on team performance.
✨Tip Number 4
Research common challenges faced by General Managers in retail and be ready to discuss how you would address these issues at Aaron's. This demonstrates your proactive approach and readiness for the role.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Aaron's company culture. Highlight in your application how your personal values align with their emphasis on customer relationships and a supportive environment.
Tailor Your Resume: Make sure your resume reflects your experience in store management, leadership, and P&L responsibility. Use specific metrics to demonstrate your success in previous roles, such as revenue growth or team development.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and your leadership philosophy. Mention specific examples of how you've motivated teams and driven sales in past positions.
Highlight Relevant Skills: Clearly outline your skills that match the job requirements, such as strong communication, organizational abilities, and experience with inventory control. Use keywords from the job description to make your application stand out.
How to prepare for a job interview at Aaron's, LLC
✨Showcase Your Leadership Skills
As a General Manager, strong leadership is key. Be prepared to share specific examples of how you've successfully led teams in the past, focusing on your ability to motivate and develop associates.
✨Demonstrate Financial Acumen
Since you'll be responsible for managing the store's P&L, come ready to discuss your experience with financial reporting and inventory management. Highlight any relevant metrics or achievements that showcase your ability to drive revenue.
✨Emphasize Customer Relationship Management
Aaron's values personal connections with customers. Prepare to discuss how you've built long-term relationships with clients in previous roles and how you plan to enhance customer service in the store.
✨Prepare for Behavioral Questions
Expect questions that assess your problem-solving and organizational skills. Use the STAR method (Situation, Task, Action, Result) to structure your responses, particularly when discussing challenges you've faced in store operations.
