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- Tasks: Engage with clients to resolve outstanding debts and negotiate payment plans.
- Company: Join a global Energy company known for exceptional training and career growth.
- Benefits: Enjoy a £29,000 salary, £5,000 car allowance, private health, and generous holidays.
- Why this job: Perfect for skilled negotiators who thrive on building client relationships in a dynamic environment.
- Qualifications: Requires 2 years of field-based debt collection experience and excellent communication skills.
- Other info: This role involves travel across the North of Scotland; a valid driver's license is essential.
The predicted salary is between 23200 - 27200 £ per year.
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Field Debt Collections Officer, Aberdeen
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Job Reference:
31f98e24b57b
Job Views:
8
Posted:
12.07.2025
Expiry Date:
26.08.2025
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Job Description:
Field Debt Collections Officer
Field Collections Officer – Debt Collector. £29,000 basic + £5,000 Car Allowance + OTE £50,000 + Exceptional benefits package including private health, above average pension and generous holidays from Day One. Remote-based Field Collections role covering the North of Scotland. The role requires previous experience in Field Based Debt Collection.
These Field Based Debt Collector Roles are with a global Energy company that offers exceptional training and career opportunities.
Are you an experienced negotiator? Someone with excellent listening skills and natural empathy.
As a Field Collections Officer, your primary responsibility is to ensure ongoing client relationships.
As a Field Based Cash Collections Officer, You\’ll be responsible for:
· Visiting client premises to discuss and resolve outstanding debts.
· Making collection calls, negotiating payment plans, and executing warrants when necessary.
· Collecting essential customer data, including meter reads and vulnerability assessments.
· Developing strong relationships with clients and colleagues.
To be successful in this Field Based Cash Collections role, you will need:
· At least 2 years of experience in a similar field-based collections role.
· Must have worked in payment collections
· Excellent communication and interpersonal skills.
· This role requires delicate negotiation and problem-solving skills; it is a subtle collection approach, arranging payment plans, etc.
· A valid driver\’s license and access to a reliable vehicle.
· As the FCA regulates the company, there is a rigorous candidate checking process, including adverse credit history checks and a DBS check.
Just to be clear, this is NOT a remote-based Credit Control role. PLEASE DO NOT APPLY UNLESS YOU HAVE FIELD-BASED CASH COLLECTION EXPERIENCE. This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. 6356563. View our Privacy Policy and Candidate Privacy Notice
Posted: 02/05/2025
Field Debt Collections Officer
Field Collections Officer – Debt Collector. £29,000 basic + £5,000 Car Allowance + OTE £50,000 + Exceptional benefits package including private health, above average pension and generous holidays from Day One. Remote-based Field Collections role covering the North of Scotland. The role requires previous experience in Field Based Debt Collection.
These Field Based Debt Collector Roles are with a global Energy company that offers exceptional training and career opportunities.
Are you an experienced negotiator? Someone with excellent listening skills and natural empathy.
As a Field Collections Officer, your primary responsibility is to ensure ongoing client relationships.
As a Field Based Cash Collections Officer, You\’ll be responsible for:
· Visiting client premises to discuss and resolve outstanding debts.
· Making collection calls, negotiating payment plans, and executing warrants when necessary.
· Collecting essential customer data, including meter reads and vulnerability assessments.
· Developing strong relationships with clients and colleagues.
To be successful in this Field Based Cash Collections role, you will need:
· At least 2 years of experience in a similar field-based collections role.
· Must have worked in payment collections
· Excellent communication and interpersonal skills.
· This role requires delicate negotiation and problem-solving skills; it is a subtle collection approach, arranging payment plans, etc.
· A valid driver\’s license and access to a reliable vehicle.
· As the FCA regulates the company, there is a rigorous candidate checking process, including adverse credit history checks and a DBS check.
Just to be clear, this is NOT a remote-based Credit Control role. PLEASE DO NOT APPLY UNLESS YOU HAVE FIELD-BASED CASH COLLECTION EXPERIENCE. This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. 6356563. View our Privacy Policy and Candidate Privacy Notice
Posted: 02/05/2025
Salary £29000 – £34000 per annum + Benefits Status Permanent Industry Business Services Location United Kingdom,–Aberdeen Reference RS647662B
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Field Debt Collections Officer employer: AARON WALLIS
Contact Detail:
AARON WALLIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Debt Collections Officer
✨Tip Number 1
Familiarise yourself with the specific challenges of field debt collection. Understanding the nuances of negotiating in person and dealing with various client situations will give you an edge during interviews.
✨Tip Number 2
Highlight your previous experience in field-based roles. Be prepared to discuss specific scenarios where you've successfully resolved debts or built relationships with clients, as this will demonstrate your capability for the role.
✨Tip Number 3
Showcase your communication skills by preparing examples of how you've effectively negotiated payment plans or handled difficult conversations. This is crucial for a role that relies heavily on interpersonal interactions.
✨Tip Number 4
Research the company and its values, especially regarding customer relations and ethical collections practices. Being knowledgeable about their approach will help you align your answers with what they are looking for in a candidate.
We think you need these skills to ace Field Debt Collections Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in field-based debt collection. Emphasise your negotiation skills, communication abilities, and any specific achievements in previous roles that demonstrate your capability in this area.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your experience in payment collections and how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, specifically mention your interpersonal skills, problem-solving abilities, and any experience you have with customer data collection. These are crucial for the Field Debt Collections Officer role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is important in a role that requires careful negotiation and client interaction.
How to prepare for a job interview at AARON WALLIS
✨Showcase Your Negotiation Skills
As a Field Debt Collections Officer, your ability to negotiate is crucial. Prepare examples of past negotiations where you successfully resolved outstanding debts or created payment plans. This will demonstrate your expertise and confidence in handling delicate situations.
✨Emphasise Your Empathy
Highlight your listening skills and natural empathy during the interview. Share experiences where you built strong relationships with clients, as this role requires a subtle approach to collections. Showing that you understand clients' perspectives can set you apart.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about how you would handle various situations, such as a client refusing to pay or needing to execute a warrant. Practising these scenarios can help you respond confidently.
✨Know the Company and Its Values
Research the global energy company you're interviewing with. Understand their values, mission, and any recent news. This knowledge will allow you to tailor your answers and show that you're genuinely interested in being part of their team.
