Debt Resolution Officer - London

Debt Resolution Officer - London

Full-Time 32625 - 39875 £ / year (est.) No working from home possible
A

At a Glance

  • Tasks: Visit customers to resolve debts and negotiate repayment plans.
  • Company: Join a supportive team at Aaron Wallis in London.
  • Benefits: Earn £29,000 plus car allowance and bonuses, with full training provided.
  • Other info: Enjoy independence in your role while managing your own territory.
  • Why this job: Make a real difference by helping people manage their finances.
  • Qualifications: Experience in collections or customer service, with strong negotiation skills.

The predicted salary is between 32625 - 39875 £ per year.

A field-based role where you manage your own territory and work independently. Perfect for someone confident handling difficult conversations and finding solutions.

We are recruiting a Field Collections Officer to cover London, working directly with customers to resolve outstanding balances and agree repayment solutions. This is a field-based position where you will manage your own workload and territory, working independently on a day-to-day basis.

The Role:

  • Visiting customers at home or business premises to discuss outstanding balances
  • Negotiating and agreeing affordable repayment plans
  • Handling sensitive financial situations in a professional and respectful manner
  • Recording activity and maintaining accurate case notes
  • Managing your own diary and territory

Requirements:

  • Experience in collections, debt recovery or a customer-facing role
  • Confident handling difficult or sensitive conversations
  • Strong negotiation and problem-solving skills
  • Able to work independently and manage your own workload
  • Full UK driving licence

Package:

  • £29,000 basic salary
  • £5,000 car allowance
  • Bonus scheme (OTE £45K)
  • Full training and onboarding
  • Supportive team environment and ongoing development

Full-time

Debt Resolution Officer - London employer: Aaron Wallis

Join a dynamic and supportive team in Harlow, where your success as a Business Development Manager is not just recognised but rewarded with uncapped commission potential and a competitive salary. With a strong focus on employee growth and a well-managed sales pipeline, this company offers a vibrant work culture that encourages proactive engagement and professional development, making it an excellent employer for those looking to thrive in the commercial maintenance and facilities management sector.

A

Contact Details:

Aaron Wallis Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Debt Resolution Officer - London

Tip Number 1: Tap Into Professional Networks

The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!

Tip Number 2: Attend Finance Events and Conferences

Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Aaron Wallis. You never know who might be your next boss or a crucial contact!

Tip Number 3: Showcase Your Expertise

Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Aaron Wallis.

Tip Number 4: Apply Directly on Company Websites

Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Aaron Wallis. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!

We think you need these skills to ace Debt Resolution Officer - London

Debt Recovery
Customer Service
Negotiation Skills
Problem-Solving Skills
Independent Work
Time Management
Communication Skills

Some tips for your application 🫡

Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.

Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Aaron Wallis and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!

Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.

Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Aaron Wallis how you can be a team player!

How to prepare for a job interview at Aaron Wallis

Brush Up on Technical Skills

Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!

Showcase Your Financial Acumen

If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Aaron Wallis.

Know Your Numbers

In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.

Connect with Company Goals

Familiarise yourself with Aaron Wallis's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!