Customer Success Manager in Chelmsford

Customer Success Manager in Chelmsford

Chelmsford Full-Time 42000 - 84000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Own inbound sales, improve processes, and build a scalable sales engine.
  • Company: Fast-growing B2B SaaS scaleup with a vibrant culture.
  • Benefits: Competitive salary, equity options, and a clear path to leadership.
  • Why this job: Be hands-on in a dynamic environment and shape the future of sales.
  • Qualifications: Experience in B2B SaaS sales and strong HubSpot skills required.
  • Other info: Remote role with excellent growth opportunities in a thriving company.

The predicted salary is between 42000 - 84000 £ per year.

A fast-growing B2B SaaS business with strong demand, inbound-only sales, and increasing growth is hiring their first senior sales operator to take full ownership of inbound sales and rebuild their sales engine from the ground up. This role is not a pure Sales Director position yet; it is for someone who loves being hands-on, fixing messy systems, and building something scalable, with a clear path into leadership.

What you’ll be doing:

  • Owning inbound sales end-to-end: demos, follow-up, closing
  • Turning HubSpot into a clean, disciplined sales operating system
  • Stopping leads from going stale and improving conversion
  • Building reporting, cadence, and predictable forecasting
  • Creating a playbook so future sales hires can hit the ground running

This role is perfect for you if:

  • You’ve personally owned and rebuilt HubSpot before
  • You’re happy being the only salesperson initially
  • You care deeply about follow-up, process, and visibility
  • You enjoy rolling up your sleeves in a growing SaaS business
  • You want to grow into a sales leadership role, not jump straight into one

You’ll need:

  • B2B SaaS sales experience (subscription models ideal)
  • Strong HubSpot experience (setup, workflows, reporting)
  • Comfort handling admin, renewals, and support early on
  • The ability to work autonomously and own outcomes

Customer Success Manager in Chelmsford employer: AARON WALLIS

As a Customer Success Manager at our fast-growing B2B SaaS company, you'll thrive in a dynamic remote work environment with the flexibility to commute to our Chelmsford hub. We offer competitive compensation, including equity and a clear path to leadership, fostering a culture of growth and innovation where your contributions directly impact our success. Join us to take ownership of inbound sales and help shape the future of our sales engine while enjoying the benefits of a supportive team dedicated to your professional development.
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Contact Detail:

AARON WALLIS Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Success Manager in Chelmsford

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those already working in SaaS or customer success roles. A friendly chat can lead to insider info about job openings and even referrals.

✨Tip Number 2

Show off your skills! Prepare a mini presentation or case study that highlights your experience with HubSpot and how you've improved sales processes in the past. This will set you apart during interviews.

✨Tip Number 3

Be proactive! Follow up after interviews with a thank-you note that reiterates your enthusiasm for the role. It shows you're genuinely interested and keeps you top of mind.

✨Tip Number 4

Apply through our website! We love seeing candidates who take the initiative. Plus, it gives you a better chance of being noticed by our hiring team. Don’t miss out!

We think you need these skills to ace Customer Success Manager in Chelmsford

B2B SaaS Sales Experience
HubSpot Proficiency
Sales Process Management
Reporting and Forecasting
Lead Conversion Strategies
Customer Relationship Management
Autonomous Work Capability
Sales Playbook Development
Analytical Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the Customer Success Manager role. Highlight your B2B SaaS experience and any HubSpot ownership you've had. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for building scalable systems and your hands-on approach. Let us know why you're excited about joining our fast-growing team at StudySmarter.

Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved! Use numbers and examples to demonstrate how you've improved sales processes or increased conversion rates in your previous roles.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at AARON WALLIS

✨Know Your HubSpot Inside Out

Since this role requires strong HubSpot experience, make sure you brush up on your knowledge of the platform. Be ready to discuss specific workflows you've set up, how you've improved reporting, and any challenges you've faced while using HubSpot in previous roles.

✨Showcase Your Hands-On Approach

This position is all about being hands-on and fixing messy systems. Prepare examples from your past where you've taken initiative to improve processes or systems. Highlight your problem-solving skills and how you enjoy rolling up your sleeves to get things done.

✨Demonstrate Your Sales Acumen

As you'll be owning inbound sales end-to-end, come prepared with a few success stories that showcase your sales skills. Talk about how you've closed deals, followed up with leads, and turned potential clients into loyal customers. Numbers speak volumes, so if you have metrics to share, do it!

✨Express Your Leadership Aspirations

Even though this isn't a pure Sales Director role yet, it's important to convey your desire to grow into a leadership position. Discuss your vision for building a scalable sales engine and how you plan to create a playbook for future hires. This shows you're thinking long-term and are committed to the company's growth.

Customer Success Manager in Chelmsford
AARON WALLIS
Location: Chelmsford
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  • Customer Success Manager in Chelmsford

    Chelmsford
    Full-Time
    42000 - 84000 £ / year (est.)
  • A

    AARON WALLIS

    50-100
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