At a Glance
- Tasks: Manage inbound customer enquiries and provide top-notch advice on products.
- Company: Join a vibrant company with a fantastic working culture in Wetherby.
- Benefits: Enjoy a competitive salary, bonuses, and excellent benefits.
- Other info: Great training and career advancement opportunities await you.
- Why this job: Be part of a positive team that values honesty and collaboration.
- Qualifications: Sales or customer service experience is a plus; bring your confident, inquisitive self!
The predicted salary is between 30000 - 30000 £ per year.
£30,000 + Bonus/Commission + Excellent Benefits. Based in Wetherby. A consultative inbound customer relationship role that does not involve any cold calling or prospecting. This company offers an incredible working culture. You will work alongside some amazing people. The culture promotes positivity, honesty, teamwork, incredible training, and career advancement.
To be considered for this role, your personality and outlook on life must match their culture. They want to see confidence and positivity, without ego. An inquisitive mind, a determination to succeed, but must be a team player. Sales or customer service experience is ideal.
The Role
- Managing inbound calls and enquiries from pre-sales and after-sales customers, providing industry-leading advice and offering the best products/solutions for their lifestyle or project.
- Acting as the first point of contact for any customer enquiries by telephone, email, or live chat to provide quotes, taking the opportunity to maximise sales through up-selling/cross-selling.
- Management of the sales pipeline to track and manage potential sales and ensure we are winning quotes by following up with the customer.
- Ensuring all daily admin is kept up to date, including contact us forms, eBay, Amazon, Klarna, and live chat tickets.
- Build great relationships with our customers and develop trust in our products/brand.
Graduate Account Manager employer: Aaron Wallis Sales Recruitment
This company is an exceptional employer, offering a vibrant working culture in Wetherby that prioritises positivity, teamwork, and personal growth. With a focus on comprehensive training and career advancement, employees are encouraged to thrive in a supportive environment where their contributions are valued. The absence of cold calling allows for a more consultative approach to customer relationships, making it an ideal place for those looking to build meaningful connections while achieving their professional goals.
Contact Details:
Aaron Wallis Sales Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Graduate Account Manager
✨Tip Number 1
Get to know the company culture before your interview. They’re all about positivity and teamwork, so think about how you can showcase your personality and fit in with their vibe. A little research goes a long way!
✨Tip Number 2
Practice your communication skills! Since this role involves managing inbound calls and enquiries, being clear and confident in your responses is key. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Show off your customer service experience! Think of specific examples where you’ve gone above and beyond for a customer. This will help you stand out and demonstrate that you’re ready to build great relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Graduate Account Manager
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Make sure your application reflects your personality and outlook on life. Highlight your confidence and positivity, as these traits are key to fitting in with our amazing culture.
Tailor Your Experience:When detailing your experience, focus on any sales or customer service roles you've had. We love seeing how you've managed customer relationships and provided solutions, so be specific about your achievements!
Be Inquisitive:Demonstrate your inquisitive mind in your application. Share examples of how you've tackled challenges or sought out new information in previous roles. This shows us you're determined to succeed and eager to learn!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at Aaron Wallis Sales Recruitment
✨Know the Company Culture
Before your interview, take some time to research the company's culture. They value positivity, teamwork, and honesty, so think about how you can demonstrate these traits in your responses. Share examples from your past experiences that highlight your ability to work well in a team and maintain a positive outlook.
✨Showcase Your Customer Service Skills
Since this role involves managing inbound calls and customer enquiries, be prepared to discuss your previous customer service or sales experience. Think of specific situations where you provided excellent service or resolved a customer's issue effectively. This will show that you understand the importance of building relationships with customers.
✨Prepare for Role-Play Scenarios
Given the consultative nature of the role, you might encounter role-play scenarios during the interview. Practice responding to common customer queries or objections. This will help you feel more confident and allow you to showcase your problem-solving skills and ability to provide tailored solutions.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about the training process, opportunities for career advancement, or how the team collaborates. Thoughtful questions can leave a lasting impression and demonstrate your inquisitive mind.
