Debt Resolution Officer - Gloucester

Debt Resolution Officer - Gloucester

Gloucester Full-Time 34144 - 41732 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Visit customers to resolve outstanding balances and negotiate repayment plans.
  • Company: Dynamic company focused on customer solutions in the financial sector.
  • Benefits: £29,000 salary, £5,000 car allowance, bonus potential, and ongoing training.
  • Other info: Supportive team environment with opportunities for personal and professional growth.
  • Why this job: Make a real difference by helping customers manage their finances while working independently.
  • Qualifications: Experience in collections or customer-facing roles with strong negotiation skills.

The predicted salary is between 34144 - 41732 £ per year.

  • Field Collections Officer - Gloucestershire
  • £29,000 + £5,000 Car Allowance + Bonus (OTE £45K)

£45K OTE in a field-based role where you manage your own territory and work independently.

Perfect for someone confident handling difficult conversations and finding solutions.

We are recruiting a Field Collections Officer to cover parts of the South West, working directly with customers to resolve outstanding balances and agree repayment solutions.

This is a field-based position where you will manage your own workload and territory, working independently on a day-to-day basis.

The Role

  • Visiting customers at home or business premises to discuss outstanding balances
  • Negotiating and agreeing affordable repayment plans
  • Handling sensitive financial situations in a professional and respectful manner
  • Recording activity and maintaining accurate case notes
  • Managing your own diary and territory

Requirements

  • Experience in collections, debt recovery or a customer-facing role
  • Confident handling difficult or sensitive conversations
  • Strong negotiation and problem-solving skills
  • Able to work independently and manage your own workload
  • Full UK driving licence

Package

  • £29,000 basic salary
  • £5,000 car allowance
  • Bonus scheme (OTE £45K)
  • Full training and onboarding
  • Supportive team environment and ongoing development
  • #J-18808-Ljbffr

Debt Resolution Officer - Gloucester employer: Aaron Wallis Sales Recruitment

Join a prestigious company that champions quality and creativity, offering a dynamic work culture where your contributions are valued. As a Key Account Manager, you'll enjoy competitive benefits including a company car and the opportunity to represent a renowned design-led product range, while fostering long-term relationships with esteemed clients in retail and hospitality. With a strong emphasis on employee growth and collaboration, this role provides a unique chance to thrive in an environment that celebrates innovation and excellence.

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Contact Details:

Aaron Wallis Sales Recruitment Recruitment Team

We think you need these skills to ace Debt Resolution Officer - Gloucester

Field Collections Experience
Negotiation Skills
Problem-Solving Skills
Customer Service Skills
Independent Work
Diary Management
Handling Sensitive Conversations