Field Collections Officer

Field Collections Officer

Bishop Auckland Full-Time 23280 - 34560 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Visit clients to resolve debts and build relationships.
  • Company: Join a global Energy company with amazing training and career growth.
  • Benefits: Enjoy a £29,000 salary, £5,000 car allowance, bonuses, and exceptional perks.
  • Why this job: Perfect for skilled negotiators who want to make an impact while working remotely.
  • Qualifications: 2+ years in debt collection and strong communication skills required.
  • Other info: Remote roles available across the UK, including various regions.

The predicted salary is between 23280 - 34560 £ per year.

Field Collections Officer – Debt Collector £29,000 basic + £5,000 Car Allowance + Bonus + Exceptional benefits package including private health, above average pension and generous holidays from Day One. Remote-based roles – eight positions available across the UK, including Yorkshire, South East England, East Midlands, South West England, Merseyside, Wales and Scotland. The roles require previous experience of Field Based Debt Collection/ Credit Control/ Cash Collection. These Field Based Debt Collector Roles are with a global Energy company that offers exceptional training and career opportunities. Are you an experienced negotiator? Someone with excellent listening skills and natural empathy. As a Field Collections Officer, your primary responsibility is to ensure ongoing client relationships. As a Field Based Cash Collections Officer, You'll be responsible for: Visiting client premises to discuss and resolve outstanding debts. Making collection calls, negotiating payment plans, and executing warrants when necessary. Collecting essential customer data, including meter reads and vulnerability assessments. Developing strong relationships with clients and colleagues.To be successful in this Field Based Cash Collections role, you will need: At least 2 years of experience in a similar field-basedcollections Must have worked in payment collections Excellent communication and interpersonal skills. This role requires delicate negotiation…

Field Collections Officer employer: Aaron Wallis Sales Recruitment

Join a leading global Energy company that not only values your expertise as a Field Collections Officer but also invests in your future with an exceptional benefits package, including private health and a generous pension plan. Our remote-based roles across the UK offer flexibility and the opportunity to build meaningful client relationships while enjoying a supportive work culture that prioritizes employee growth and development from Day One.
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Contact Detail:

Aaron Wallis Sales Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Collections Officer

✨Tip Number 1

Make sure to highlight your previous experience in field-based debt collection during any networking opportunities. Connect with professionals in the industry on platforms like LinkedIn and engage in discussions about best practices in collections.

✨Tip Number 2

Demonstrate your negotiation skills in real-life scenarios. Consider role-playing with a friend or colleague to practice handling difficult conversations, as this will help you feel more confident during interviews.

✨Tip Number 3

Research the company’s values and culture. Understanding their approach to client relationships and collections can help you tailor your responses in interviews, showing that you align with their mission.

✨Tip Number 4

Prepare specific examples of how you've successfully resolved outstanding debts in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for interviewers to see your impact.

We think you need these skills to ace Field Collections Officer

Negotiation Skills
Excellent Listening Skills
Empathy
Interpersonal Skills
Communication Skills
Field-Based Debt Collection Experience
Cash Collection Experience
Client Relationship Management
Problem-Solving Skills
Data Collection Skills
Time Management
Attention to Detail
Adaptability
Conflict Resolution

Some tips for your application 🫡

Highlight Relevant Experience: Make sure to emphasize your previous experience in field-based debt collection or credit control. Use specific examples that showcase your negotiation skills and ability to maintain client relationships.

Showcase Communication Skills: Since excellent communication and interpersonal skills are crucial for this role, provide examples of how you've successfully communicated with clients in the past. Highlight any situations where your listening skills and empathy made a difference.

Tailor Your CV: Customize your CV to align with the job description. Focus on relevant roles and responsibilities that match the requirements of the Field Collections Officer position, ensuring it reflects your suitability for the role.

Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in the position and how your background makes you a perfect fit. Mention your passion for client relationships and your approach to resolving outstanding debts.

How to prepare for a job interview at Aaron Wallis Sales Recruitment

✨Showcase Your Negotiation Skills

Since the role requires excellent negotiation abilities, prepare specific examples from your past experiences where you successfully negotiated payment plans or resolved outstanding debts. This will demonstrate your capability to handle delicate situations effectively.

✨Emphasize Empathy and Listening Skills

Highlight your ability to listen actively and empathize with clients. Prepare to discuss how these skills have helped you build strong relationships in previous roles, as this is crucial for maintaining ongoing client relationships.

✨Familiarize Yourself with the Company

Research the global energy company and understand its values, mission, and the services it offers. Being knowledgeable about the company will show your genuine interest in the position and help you align your answers with their goals.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving abilities in field collections. Practice responding to hypothetical situations where you need to negotiate or collect data, showcasing your critical thinking and adaptability.

Field Collections Officer
Aaron Wallis Sales Recruitment
A
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