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- Tasks: Engage with clients face-to-face to resolve outstanding debts and build relationships.
- Company: Join a global Energy company known for exceptional training and career growth.
- Benefits: Enjoy a competitive salary, car allowance, bonuses, and an outstanding benefits package.
- Why this job: This role offers a chance to develop negotiation skills while making a real impact on client relationships.
- Qualifications: You need at least 2 years in a client-facing role, ideally in payment collections.
- Other info: Work remotely from the East Midlands and be part of a supportive team.
The predicted salary is between 17400 - 34800 £ per year.
Field Collections Officer. Remote based. East Midlands £29,000 basic + Car Allowance + Bonus + Exceptional benefits package. A global Energy company that will offer exceptional training and career opportunities. Are you an experienced negotiator? Someone with excellent listening skills and natural empathy. As a Field Collections Officer, your primary responsibility is to ensure ongoing client relationships. You’ll be responsible for: Face-to-face client engagement: Visiting client premises to discuss and resolve outstanding debts. Debt recovery: Making collection calls, negotiating payment plans, and executing warrants when necessary. Data gathering: Collecting essential customer data, including meter reads and vulnerability assessments. Relationship building: Developing strong relationships with clients and colleagues. To be successful in this role, you will need: At least 2 years of experience in a similar client-facing role. Ideally, having worked in payment collections Strong negotiation and problem-solving skills. Excellent communication and interpersonal skills. This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. 6356563. View…
Field Collections Agent - Remote/Home Based employer: Aaron Wallis Sales Recruitment
Contact Detail:
Aaron Wallis Sales Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Collections Agent - Remote/Home Based
✨Tip Number 1
Make sure to highlight your negotiation skills during the interview. Prepare specific examples of how you've successfully resolved conflicts or collected debts in the past, as this will demonstrate your capability for the role.
✨Tip Number 2
Since this position involves face-to-face client engagement, practice your communication skills. Role-play scenarios with a friend to improve your ability to build rapport and handle difficult conversations effectively.
✨Tip Number 3
Research the company’s values and culture. Understanding their approach to client relationships and debt recovery will help you align your answers with what they are looking for in a candidate.
✨Tip Number 4
Prepare questions to ask during the interview that show your interest in the role and the company. Inquire about their training programs and career advancement opportunities to demonstrate your long-term commitment.
We think you need these skills to ace Field Collections Agent - Remote/Home Based
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in client-facing roles, particularly in payment collections. Emphasize your negotiation skills and any relevant achievements that demonstrate your ability to resolve outstanding debts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your excellent listening skills and natural empathy. Provide specific examples of how you've successfully built relationships with clients and resolved issues in previous roles.
Highlight Relevant Experience: In your application, clearly outline your experience in debt recovery and any specific techniques you have used to negotiate payment plans. This will show the employer that you have the necessary skills for the role.
Prepare for Interviews: If selected for an interview, be ready to discuss your approach to client engagement and relationship building. Prepare examples of challenging situations you've faced and how you resolved them, as this will demonstrate your problem-solving abilities.
How to prepare for a job interview at Aaron Wallis Sales Recruitment
✨Showcase Your Negotiation Skills
Prepare specific examples from your past experiences where you successfully negotiated payment plans or resolved outstanding debts. This will demonstrate your ability to handle challenging situations effectively.
✨Emphasize Empathy and Listening Skills
During the interview, highlight instances where your listening skills and empathy helped build strong relationships with clients. This is crucial for a Field Collections Officer role.
✨Research the Company
Familiarize yourself with the global energy company’s values, mission, and recent developments. This knowledge will help you align your answers with their goals and show your genuine interest in the position.
✨Prepare for Role-Playing Scenarios
Be ready for potential role-playing exercises during the interview. Practice how you would approach a client visit or a difficult negotiation, as this will showcase your practical skills in real-life situations.
