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- Tasks: Visit businesses to discuss overdue accounts and negotiate repayment plans.
- Company: Join a global energy company that values training and career growth.
- Benefits: Enjoy a competitive salary, car allowance, private health cover, and generous holidays.
- Why this job: This role offers real impact, personal development, and a supportive work culture.
- Qualifications: Experience in debt collection or credit control is essential; strong negotiation skills required.
- Other info: Field-based role with opportunities for ongoing training and progression.
The predicted salary is between 29000 - 35000 £ per year.
Field Collections Officer – B2B Debt Recovery
Kent | £29,000 base + £5,000 car allowance + Bonus | Private Health, Strong Pension, Generous Holidays from Day One
Permanent | Field-Based | Global Energy Company
If you\’ve got experience collecting payments face-to-face and know how to handle difficult conversations with tact and empathy, this is your chance to join a global company that invests in your training, rewards performance, and offers genuine long-term career opportunities.
What You\’ll Be Doing
- Visiting business premises across Kent to discuss overdue accounts and find solutions that work for both sides
- Negotiating realistic repayment plans and, when necessary, executing warrants
- Taking meter readings, gathering key account info, and assessing customer vulnerability
- Keeping accurate records of visits, agreements, and account status
- Building trust with customers while protecting revenue for the company
What You\’ll Need
- Proven experience in field-based debt collection, credit control, or cash collection (B2B or energy sector experience ideal)
- Strong negotiation and listening skills – you can de-escalate, problem-solve, and close agreements
- Full UK driving licence and your own reliable vehicle
- Professional approach, with the ability to balance firmness and empathy
- Prepared to pass FCA checks, DBS screening, and a credit history review
What\’s On Offer
- £29,000 basic salary
- £5,000 annual car allowance
- Performance bonus on top of base pay
- Private health cover
- Above-average pension
- Generous holiday allowance from day one
- Ongoing training, career progression, and the backing of a major global energy brand
To apply, please email a copy of your CV to Darren Dewrance of Aaron Wallis darren.dewrance@aaronwallis.co.uk
Field Collections Agent employer: Aaron Wallis Sales Recruitment
Contact Detail:
Aaron Wallis Sales Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Collections Agent
✨Tip Number 1
Research the company thoroughly before your interview. Understand their values, mission, and recent developments in the energy sector. This will help you tailor your responses and show that you're genuinely interested in working with us.
✨Tip Number 2
Prepare for role-play scenarios during the interview. Since the job involves face-to-face interactions and negotiations, practice how you would handle difficult conversations. This will demonstrate your negotiation skills and ability to empathise with customers.
✨Tip Number 3
Highlight your experience in field-based debt collection by preparing specific examples of past successes. Be ready to discuss how you’ve effectively managed challenging situations and built trust with clients, as this is crucial for the role.
✨Tip Number 4
Showcase your organisational skills by discussing how you keep accurate records and manage your time effectively while on the road. This will reassure us that you can handle the responsibilities of the position efficiently.
We think you need these skills to ace Field Collections Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in field-based debt collection and any relevant skills such as negotiation and problem-solving. Use specific examples to demonstrate how you've successfully handled difficult conversations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your ability to balance firmness with empathy, and provide examples of how you've built trust with customers in previous roles.
Highlight Relevant Experience: In your application, emphasise any B2B or energy sector experience you have. Detail your familiarity with collecting payments face-to-face and your success in negotiating repayment plans.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at Aaron Wallis Sales Recruitment
✨Showcase Your Experience
Be ready to discuss your previous experience in field-based debt collection. Highlight specific situations where you successfully negotiated repayment plans or resolved difficult conversations, as this will demonstrate your capability for the role.
✨Demonstrate Empathy and Negotiation Skills
Prepare examples that showcase your ability to handle sensitive discussions with empathy. The interviewer will be looking for your negotiation skills, so think of scenarios where you balanced firmness with understanding to reach a resolution.
✨Know the Company and Industry
Research the global energy company and understand its values, mission, and the challenges it faces in debt recovery. This knowledge will help you tailor your answers and show that you're genuinely interested in the role and the company.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could include inquiries about the training process, career progression opportunities, or how the company supports its employees in challenging situations.