Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with clients face-to-face to resolve outstanding debts and build relationships.
- Company: Join a global Energy company known for exceptional training and career growth.
- Benefits: Enjoy a competitive salary, car allowance, bonuses, and an exceptional benefits package.
- Why this job: This role offers a chance to develop negotiation skills while making a real impact on client relationships.
- Qualifications: You need at least 2 years in a client-facing role, ideally in payment collections.
- Other info: This position is remote, covering the South of England.
The predicted salary is between 17400 - 34800 £ per year.
Field Collections Officer. Remote based. Covering the South of England£29,000 basic + Car Allowance + Bonus + Exceptional benefits package. A global Energy company that will offer exceptional training and career opportunities. Are you an experienced negotiator? Someone with excellent listening skills and natural empathy. As a Field Collections Officer, your primary responsibility is to ensure ongoing client relationships. You’ll be responsible for: Face-to-face client engagement: Visiting client premises to discuss and resolve outstanding debts. Debt recovery: Making collection calls, negotiating payment plans, and executing warrants when necessary. Data gathering: Collecting essential customer data, including meter reads and vulnerability assessments. Relationship building: Developing strong relationships with clients and colleagues. To be successful in this role, you will need: At least 2 years of experience in a similar client-facing role. Ideally, having worked in payment collections Strong negotiation and problem-solving skills. Excellent communication and interpersonal skills. This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. 6356563. View …
Field Collections Advisor employer: Aaron Wallis Sales Recruitment
Contact Detail:
Aaron Wallis Sales Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Collections Advisor
✨Tip Number 1
Familiarize yourself with the specific challenges and regulations related to debt recovery in the South of England. Understanding local laws and practices can give you an edge during interviews.
✨Tip Number 2
Highlight your negotiation skills by preparing examples from your past experiences where you successfully resolved conflicts or collected debts. Be ready to discuss these scenarios in detail.
✨Tip Number 3
Demonstrate your empathy and listening skills by practicing active listening techniques. This will help you convey your ability to build strong relationships with clients during the interview.
✨Tip Number 4
Research the company’s values and culture, especially their approach to client relationships. Tailoring your responses to align with their ethos can make a significant impact.
We think you need these skills to ace Field Collections Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in client-facing roles, particularly in payment collections. Emphasize your negotiation skills and any relevant achievements that demonstrate your ability to resolve outstanding debts.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Field Collections Officer position. Mention specific experiences where you successfully built client relationships or negotiated payment plans, showcasing your excellent communication skills.
Highlight Relevant Skills: Clearly outline your problem-solving abilities and interpersonal skills in both your CV and cover letter. Use examples to illustrate how these skills have helped you in previous roles, especially in debt recovery situations.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Aaron Wallis Sales Recruitment
✨Showcase Your Negotiation Skills
Since the role requires strong negotiation abilities, prepare examples from your past experiences where you successfully negotiated payment plans or resolved conflicts. This will demonstrate your capability to handle challenging situations effectively.
✨Emphasize Empathy and Listening Skills
Highlight your excellent listening skills and natural empathy during the interview. Share instances where these traits helped you build rapport with clients or resolve issues, as they are crucial for maintaining ongoing client relationships.
✨Prepare for Face-to-Face Scenarios
As the position involves face-to-face client engagement, practice how you would approach a client visit. Think about how you would introduce yourself, discuss outstanding debts, and maintain a professional yet friendly demeanor.
✨Demonstrate Data Gathering Competence
Be ready to discuss your experience with data gathering, such as collecting customer information and conducting vulnerability assessments. Providing specific examples will show that you understand the importance of accurate data in the debt recovery process.
