Debt Resolution Officer - London

Debt Resolution Officer - London

Full-Time 34144 - 41732 £ / year (est.) No working from home possible
A

At a Glance

  • Tasks: Visit customers to resolve outstanding balances and negotiate repayment plans.
  • Company: Dynamic company focused on customer solutions in debt resolution.
  • Benefits: £29,000 salary, £5,000 car allowance, bonus potential, and ongoing training.
  • Other info: Supportive team environment with opportunities for personal and professional growth.
  • Why this job: Make a real difference by helping people manage their finances while working independently.
  • Qualifications: Experience in collections or customer service, strong negotiation skills, and a full UK driving licence.

The predicted salary is between 34144 - 41732 £ per year.

  • Field Collections Officer - London
  • £29,000 + £5,000 Car Allowance + Bonus (OTE £45K)

£45K OTE in a field-based role where you manage your own territory and work independently.

Perfect for someone confident handling difficult conversations and finding solutions.

We are recruiting a Field Collections Officer to cover London, working directly with customers to resolve outstanding balances and agree repayment solutions.

This is a field-based position where you will manage your own workload and territory, working independently on a day-to-day basis.

The Role

  • Visiting customers at home or business premises to discuss outstanding balances
  • Negotiating and agreeing affordable repayment plans
  • Handling sensitive financial situations in a professional and respectful manner
  • Recording activity and maintaining accurate case notes
  • Managing your own diary and territory

Requirements

  • Experience in collections, debt recovery or a customer-facing role
  • Confident handling difficult or sensitive conversations
  • Strong negotiation and problem-solving skills
  • Able to work independently and manage your own workload
  • Full UK driving licence

Package

  • £29,000 basic salary
  • £5,000 car allowance
  • Bonus scheme (OTE £45K)
  • Full training and onboarding
  • Supportive team environment and ongoing development
  • #J-18808-Ljbffr

Debt Resolution Officer - London employer: Aaron Wallis Sales Recruitment

Join a prestigious company that champions quality and creativity, offering a dynamic work culture where your contributions are valued. As a Key Account Manager, you'll enjoy competitive benefits including a company car and the opportunity to represent a renowned design-led product range, while fostering long-term relationships with esteemed clients in retail and hospitality. With a strong emphasis on employee growth and collaboration, this role provides a unique chance to thrive in an environment that celebrates innovation and excellence.

A

Contact Details:

Aaron Wallis Sales Recruitment Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Debt Resolution Officer - London

Tip Number 1: Tap Into Professional Networks

The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!

Tip Number 2: Attend Finance Events and Conferences

Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Aaron Wallis Sales Recruitment. You never know who might be your next boss or a crucial contact!

Tip Number 3: Showcase Your Expertise

Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Aaron Wallis Sales Recruitment.

Tip Number 4: Apply Directly on Company Websites

Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Aaron Wallis Sales Recruitment. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!

We think you need these skills to ace Debt Resolution Officer - London

Field Collections Experience
Debt Recovery Knowledge
Customer-Facing Skills
Negotiation Skills
Problem-Solving Skills
Handling Sensitive Conversations
Independence

Some tips for your application 🫡

Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.

Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Aaron Wallis Sales Recruitment and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!

Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.

Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Aaron Wallis Sales Recruitment how you can be a team player!

How to prepare for a job interview at Aaron Wallis Sales Recruitment

Brush Up on Technical Skills

Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!

Showcase Your Financial Acumen

If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Aaron Wallis Sales Recruitment.

Know Your Numbers

In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.

Connect with Company Goals

Familiarise yourself with Aaron Wallis Sales Recruitment's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!