Fancy joining a business that's genuinely going places, and being part of the family, not just a number on a spreadsheet? My client is thriving, well-established furniture business supplying schools, nurseries, early years settings and offices right across the UK. They have grown to £12 million turnover and is expanding by around 20% every single year, but they have kept their team small and tight-knit at just 23 people. That means when you win, everyone knows about it, and your work actually matters.
They are now looking for a Customer Development Specialist to join and help drive that growth even further.
Details:
- Office based role - 5 days a week - Monday - Friday
- Real career progression in a business that's growing fast
- A genuine family feel, some of the team have been there 5–8 years and aren't going anywhere
- Warm leads only, no cold calling, ever
- Free on-site parking
- Full training on the products and systems
The role
This is warm, consultative phone sales, not cold calling. Every lead is an existing customer who's already bought from the website, so your job is to build the relationship, spot the next opportunity and grow the account.
Day to day, you'll be:
- Managing a busy portfolio of existing customers, prioritising your time to get the best results
- Calling recent buyers to explore upsell, cross-sell and product-awareness opportunities
- Running friendly, consultative conversations with managers and decision-makers, understanding what they need and matching it to the right solution
- Handling pricing, VAT and margin calculations, and keeping your records sharp on our CRM
- Reviving dormant accounts and deepening relationships with the customers you look after
Requirements
- At least 1 year of phone-based sales or customer development experience
- A confident, warm phone manner and a natural relationship-builder
- Comfortable with basic numeracy and Excel (They will train you on their systems)
- A full driving licence and your own vehicle, public transport links to their site are limited
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Customer Development Specialist in Chasetown employer: Aaron Wallis Sales Recruitment
Join a prestigious company that champions quality and creativity, offering a dynamic work culture where your contributions are valued. As a Key Account Manager, you'll enjoy competitive benefits including a company car and the opportunity to represent a renowned design-led product range, while fostering long-term relationships with esteemed clients in retail and hospitality. With a strong emphasis on employee growth and collaboration, this role provides a unique chance to thrive in an environment that celebrates innovation and excellence.
Contact Details:
Aaron Wallis Sales Recruitment Recruitment Team
