Hybrid UK Support Analyst β€” ActiveH & Versaa

Hybrid UK Support Analyst β€” ActiveH & Versaa

Full-Time 25650 - 31350 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Provide support for ActiveH and Versaa products, resolving client issues efficiently.
  • Company: Join Aareon, a forward-thinking company dedicated to improving client services.
  • Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Collaborate with product and development teams to drive service improvements.
  • Why this job: Make a real difference by enhancing client experiences in a dynamic environment.
  • Qualifications: Strong problem-solving skills and ability to work in a fast-paced team.

The predicted salary is between 25650 - 31350 Β£ per year.

Aareon is seeking a Support Analyst to join the Support team, focusing on Active H and Versaa products.

This hybrid role combines remote work with on-site attendance at a UK office to deliver timely triage, diagnosis and resolution of day-to-day platform issues for clients.

You will work with colleagues, product and development teams to improve service standards, maintain documentation, and ensure clear outcomes for customers while balancing workload in a fast-paced environment.

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Hybrid UK Support Analyst β€” ActiveH & Versaa employer: Aareon

Aareon is an exceptional employer that fosters a dynamic and inclusive work culture, where diversity and flexibility are celebrated. With a strong commitment to employee growth, Aareon offers ample opportunities for career progression within its innovative and supportive international team. Located in London, the hybrid work model allows for a balanced approach to work-life integration, making it an ideal place for ambitious individuals looking to thrive in the fast-paced SaaS industry.

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Contact Details:

Aareon Recruitment Team

We think you need these skills to ace Hybrid UK Support Analyst β€” ActiveH & Versaa

Triage
Diagnosis
Resolution of Platform Issues
Documentation Maintenance
Service Standards Improvement
Collaboration with Product Teams
Collaboration with Development Teams