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- Tasks: Provide advanced technical support and mentor team members for optimal service.
- Company: Leading property technology firm in Manchester with a focus on collaboration.
- Benefits: Professional growth opportunities and a supportive work environment.
- Why this job: Join a dynamic team and make a real impact in the property tech industry.
- Qualifications: Strong problem-solving skills and experience in SaaS or property management software.
- Other info: Mix of customer interaction and internal leadership responsibilities.
The predicted salary is between 42000 - 84000 £ per year.
A leading property technology firm in Manchester is seeking a Senior Technical Support Specialist. The role combines advanced technical support with mentoring team members to achieve optimal service levels.
Candidates should possess strong problem-solving abilities and experience in SaaS or property management software. The firm values collaboration and continuous improvement, providing an environment for professional growth and development.
This position involves a mix of customer interaction and internal leadership responsibilities.
Senior Technical Support Lead & SME in Manchester employer: Aareon UK
Contact Detail:
Aareon UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Support Lead & SME in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the property tech space and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss specific examples of how you've solved complex problems in previous roles. This will highlight your expertise and problem-solving abilities.
✨Tip Number 3
Don’t forget to ask questions! During interviews, engage with your interviewers by asking about their team dynamics and how they approach continuous improvement. This shows your interest in collaboration and helps you gauge if it’s the right fit for you.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it gives us a chance to see your enthusiasm for joining our team in the property technology sector.
We think you need these skills to ace Senior Technical Support Lead & SME in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in SaaS or property management software. We want to see how your skills align with the role, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about technical support and mentoring. We love seeing candidates who are excited about collaboration and continuous improvement.
Showcase Your Leadership Skills: Since this role involves internal leadership, share examples of how you've mentored team members or led projects in the past. We’re looking for someone who can inspire others while providing top-notch support.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Aareon UK
✨Know Your Tech Inside Out
Make sure you brush up on the specific SaaS and property management software relevant to the role. Be prepared to discuss your experience with these technologies and how you've solved complex technical issues in the past.
✨Showcase Your Mentoring Skills
Since this role involves mentoring team members, think of examples where you've successfully guided others. Be ready to share how you foster collaboration and help your colleagues improve their skills.
✨Demonstrate Problem-Solving Prowess
Prepare for scenario-based questions that test your problem-solving abilities. Think through a few challenging situations you've faced in previous roles and how you resolved them, focusing on your thought process and the outcome.
✨Emphasise Continuous Improvement
The firm values growth, so be sure to highlight any initiatives you've taken to improve processes or service levels in your past roles. Discuss how you stay updated with industry trends and how you apply that knowledge to enhance your team's performance.
