At a Glance
- Tasks: Lead product strategy for social housing software, shaping impactful solutions for real-world challenges.
- Company: Join Aareon, a pioneer in SaaS solutions for the real estate industry.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Be part of a diverse team committed to sustainable living and positive change.
- Why this job: Make a difference in social housing by improving lives through innovative technology.
- Qualifications: Deep knowledge of UK social housing and strong product management skills required.
The predicted salary is between 65000 - 75000 £ per year.
Aareon is Europe’s established provider of SaaS solutions for the real estate industry and a pioneer of the sector’s digital future. With its software solutions, Aareon connects people, processes, and properties—bringing the industry closer together. Our mission is to connect people, process and property, helping social housing providers digitalise critical operations, improve resident experiences and create more effective, sustainable housing services.
We are looking for a Senior Product Manager with deep UK social housing domain knowledge to help shape the future of our social housing product portfolio. This is not a generic SaaS product role. The successful candidate will understand how social landlords operate, how housing teams make decisions, and how software can improve outcomes across residents, housing officers, repairs teams, asset teams, finance teams, compliance leaders and senior executives.
Role Purpose
As Senior Product Manager, you will own a strategically important area of our social housing product portfolio and be responsible for understanding the market, customers, regulatory environment and operational workflows, then translating that insight into clear product strategy, roadmap priorities and commercially valuable product outcomes.
Key Responsibilities
- Market, Customer and Domain Insight: Act as a credible voice of the UK social housing market, maintaining a strong understanding of customer needs, sector pressures, regulatory change and competitor activity.
- Product Strategy and Roadmap: Own the product strategy and roadmap for your area, balancing customer value, commercial impact, regulatory need, technical health and delivery capacity.
- Product Discovery and Delivery: Work closely with customers, Engineering, Design, Architecture, QA and Data teams to shape valuable, usable and deliverable product outcomes.
- Customer Experience and User Experience: Champion the importance of CX and UX in social housing software.
- Commercial and Go-to-Market Impact: Connect product decisions to commercial outcomes, including retention, expansion, adoption, differentiation and revenue growth.
- AI, Data and Innovation: Identify opportunities to use AI, automation and data‑led insight to improve operational efficiency, decision‑making and customer experience.
- Stakeholder Leadership: Build strong relationships across Product, Engineering, Sales, Marketing, Customer Success, Implementation, Support and senior leadership.
Essential Experience
- Deep UK social housing domain experience.
- Strong understanding of housing association, local authority or registered provider operations.
- Experience with housing management systems, tenant/resident portals, repairs platforms, asset systems, compliance systems or other social housing software.
- Knowledge of core housing workflows such as tenancy management, repairs, voids, allocations, rent, arrears, resident communication, complaints, assets or compliance.
- Understanding of the operational and regulatory pressures facing UK social landlords.
- Ability to engage credibly with housing professionals, senior customer stakeholders and internal commercial teams.
Desirable Experience
- Experience with platforms such as Aareon, NEC Housing, Civica Cx, MRI, Orchard/Capita, Northgate or other housing management systems.
- Experience building or managing AI‑enabled products, automation tools or data‑led decision support in social housing, local government, public sector or other socially important sectors.
- Familiarity with using AI in the product management process.
- Experience improving CX and UX in complex operational software environments.
- Experience with SaaS, cloud‑native platforms, APIs, integrations, data migration or interoperability.
- Experience working with Agile delivery teams and tools such as Jira, Azure DevOps, Figma or product analytics platforms.
Why Join Us
This is an opportunity to shape software used by organisations responsible for delivering essential housing services. You will work on products that sit at the heart of social housing operations: helping providers manage homes, support residents, improve service delivery, strengthen compliance and operate more efficiently.
Senior Product Manager - Social Housing SaaS employer: Aareon Group
Aareon is an exceptional employer that champions innovation and collaboration within the social housing sector. With a strong commitment to diversity, flexibility, and employee growth, Aareon fosters a supportive work culture where every team member can thrive. Located in vibrant London or Manchester, employees benefit from a hybrid working model, competitive salaries, and the opportunity to make a meaningful impact on sustainable living and working spaces for all.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Manager - Social Housing SaaS
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Aareon Group.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Aareon Group? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Aareon Group's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Senior Product Manager - Social Housing SaaS
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Senior Product Manager - Social Housing SaaS role at Aareon Group, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Aareon Group
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Aareon Group operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Aareon Group. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Aareon Group.
