At a Glance
- Tasks: Lead product strategy for social housing software, shaping impactful solutions for real-world challenges.
- Company: Join Aareon, a pioneer in SaaS solutions for the real estate industry.
- Benefits: Hybrid work, competitive salary, and a supportive, diverse team culture.
- Other info: Opportunity to influence product direction in a rapidly evolving sector.
- Why this job: Make a difference in social housing by improving lives through innovative technology.
- Qualifications: Deep knowledge of UK social housing and strong product management skills required.
The predicted salary is between 65000 - 75000 £ per year.
Aareon is Europe’s established provider of SaaS solutions for the real estate industry and a pioneer of the sector’s digital future. With its software solutions, Aareon connects people, processes, and properties—bringing the industry closer together. With the Aareon Property Management System, based on intelligent software solutions, the company enables the efficient management and maintenance of residential and commercial properties and creates digital experiences for all stakeholders.
As a reliable and innovative partner, Aareon is committed to progress, positive change, and sustainable living and working spaces for everyone. We value a working environment in which diversity and flexibility are appreciated, cooperation in partnership and mutual support in the team are a matter of course and learning is perceived as an opportunity. Become part of our international team! Become part of #OneAareon! We are looking forward to meeting YOU!
Salary Range: £65,000 - £75,000 per year
Work Location: Hybrid London or Manchester
Hours per week: 37.5
Contract Type: Permanent, full-time
About Us
Aareon’s vision is Sustainable spaces for all. Through technology, we enable social housing providers to effectively manage and sustain their properties, fostering better lives for tenants. Our mission is to connect people, process and property, helping social housing providers digitalise critical operations, improve resident experiences and create more effective, sustainable housing services.
We provide housing management software and digital solutions for the UK social housing sector, supporting housing associations, local authorities and other registered providers as they manage increasingly complex operational, regulatory and resident expectations.
The Role
We are looking for a Senior Product Manager with deep UK social housing domain knowledge to help shape the future of our social housing product portfolio. This is not a generic SaaS product role. The successful candidate will understand how social landlords operate, how housing teams make decisions, and how software can improve outcomes across residents, housing officers, repairs teams, asset teams, finance teams, compliance leaders and senior executives.
Role Purpose
As Senior Product Manager, you will own a strategically important area of our social housing product portfolio and be responsible for understanding the market, customers, regulatory environment and operational workflows, then translating that insight into clear product strategy, roadmap priorities and commercially valuable product outcomes.
You may already be a Product Manager, Senior Product Manager or Product Owner in social housing software. You may also come from social housing systems ownership, implementation consultancy, business analysis, digital transformation or operational leadership, provided you can demonstrate strong product thinking and the ability to shape software that customers value.
Key Responsibilities
- Market, Customer and Domain Insight: Act as a credible voice of the UK social housing market, maintaining a strong understanding of customer needs, sector pressures, regulatory change and competitor activity. Use this insight to identify product opportunities and ensure roadmap decisions are grounded in real customer and market evidence.
- Product Strategy and Roadmap: Own the product strategy and roadmap for your area, balancing customer value, commercial impact, regulatory need, technical health and delivery capacity. Make clear prioritisation decisions and communicate trade-offs confidently to customers, internal teams and senior stakeholders.
- Product Discovery and Delivery: Work closely with customers, Engineering, Design, Architecture, QA and Data teams to shape valuable, usable and deliverable product outcomes. Lead product discovery, define clear requirements and support delivery through to launch, adoption and iteration.
- Customer Experience and User Experience: Champion the importance of CX and UX in social housing software, recognising that poor user experience directly impacts adoption, operational efficiency, support demand and resident outcomes. Ensure products are designed around the real workflows of housing teams, residents and partners.
- Commercial and Go-to-Market Impact: Connect product decisions to commercial outcomes, including retention, expansion, adoption, differentiation and revenue growth. Support business cases, pricing and packaging discussions, product launches, tender responses and strategic customer conversations.
- AI, Data and Innovation: Identify opportunities to use AI, automation and data-led insight to improve operational efficiency, decision-making and customer experience where there is clear customer value. Bring a thoughtful approach to innovation, balancing opportunity with trust, transparency, data protection and sector-specific risk.
- Stakeholder Leadership: Build strong relationships across Product, Engineering, Sales, Marketing, Customer Success, Implementation, Support and senior leadership. Provide clarity on priorities, manage competing demands and represent the product area credibly in both internal and customer-facing settings.
Essential Experience
We are looking for candidates who can demonstrate most of the following:
- Deep UK social housing domain experience. This is mandatory.
- Strong understanding of housing association, local authority or registered provider operations.
- Experience with housing management systems, tenant/resident portals, repairs platforms, asset systems, compliance systems or other social housing software.
- Knowledge of core housing workflows such as tenancy management, repairs, voids, allocations, rent, arrears, resident communication, complaints, assets or compliance.
- Understanding of the operational and regulatory pressures facing UK social landlords.
- Ability to engage credibly with housing professionals, senior customer stakeholders and internal commercial teams.
Product Management Experience
Formal product management experience is valuable, but this role is deliberately open to candidates with deep housing expertise who can demonstrate strong product potential. The key requirement is that you understand social housing deeply and can apply that knowledge to build better software.
Desirable Experience
The following would be particularly valuable:
- Experience with platforms such as Aareon, NEC Housing, Civica Cx, MRI, Orchard/Capita, Northgate or other housing management systems.
- Experience building or managing AI-enabled products, automation tools or data-led decision support in social housing, local government, public sector or other socially important sectors.
- Familiarity with using AI in the product management process, including discovery synthesis, workflow analysis, prototyping, product analytics, customer insight or backlog refinement.
- Understanding of how AI can support operational efficiency while managing risks around trust, transparency, data protection, bias, auditability and customer vulnerability.
- Experience improving CX and UX in complex operational software environments.
- Experience with SaaS, cloud-native platforms, APIs, integrations, data migration or interoperability.
- Experience working with Agile delivery teams and tools such as Jira, Azure DevOps, Figma or product analytics platforms.
Why Join Us
This is an opportunity to shape software used by organisations responsible for delivering essential housing services. You will work on products that sit at the heart of social housing operations: helping providers manage homes, support residents, improve service delivery, strengthen compliance and operate more efficiently. The sector is changing quickly. Customer expectations are rising, regulation is intensifying and many providers are rethinking their technology landscape. The right person will have a genuine opportunity to influence product direction, customer outcomes and Aareon’s position in the UK social housing market.
Senior Product Manager - Social Housing SaaS in Manchester employer: Aareon AG
Aareon is an exceptional employer that champions diversity, flexibility, and collaboration within a supportive team environment. With a strong commitment to employee growth and innovation, Aareon offers unique opportunities to shape the future of social housing through technology, making a meaningful impact on communities. Join us in our hybrid London or Manchester offices to be part of a forward-thinking company dedicated to sustainable living and working spaces for all.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Manager - Social Housing SaaS in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the social housing sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that dream job!
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers or during interviews, share your insights about the social housing market. Talk about trends, challenges, and how your experience can help them tackle these issues. This will set you apart from other candidates.
✨Tip Number 3
Prepare for those interviews! Research Aareon and understand their products and values. Think about how your skills align with their mission of creating sustainable spaces. Be ready to discuss how you can contribute to their goals and improve customer experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Aareon team. So, go ahead and hit that apply button!
We think you need these skills to ace Senior Product Manager - Social Housing SaaS in Manchester
Some tips for your application 🫡
Know Your Stuff:Make sure you really understand the social housing sector. We want to see that you know how housing teams operate and what challenges they face. This will help us see how you can contribute to our mission.
Tailor Your Application:Don’t just send a generic CV and cover letter! Show us how your experience aligns with the role. Highlight your product management skills and any relevant social housing expertise to make your application stand out.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your achievements and how they relate to the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining #OneAareon!
How to prepare for a job interview at Aareon AG
✨Know Your Stuff
Make sure you have a solid understanding of the UK social housing sector. Brush up on key regulations, current challenges, and how software can improve operations for housing teams. This knowledge will help you speak confidently about how your experience aligns with Aareon's mission.
✨Showcase Your Product Management Skills
Prepare to discuss your product management experience in detail. Be ready to share specific examples of how you've shaped product strategies or roadmaps in the past, especially in relation to social housing software. Highlight your ability to balance customer needs with commercial outcomes.
✨Engage with Stakeholders
Think about how you’ve built relationships with various stakeholders in previous roles. Be prepared to discuss how you’ve managed competing demands and communicated priorities effectively. Aareon values collaboration, so showing your teamwork skills will be a big plus.
✨Emphasise Customer Experience
Demonstrate your understanding of customer experience (CX) and user experience (UX) in social housing software. Share examples of how you’ve improved CX/UX in past projects and how you plan to ensure that Aareon's products meet the real workflows of housing teams and residents.
