Documentation Control Officer

Welcome to AALTO, a global leader in Stratospace. Based in Farnborough, AALTO is an Airbus subsidiary that manufactures, operates, and delivers services with its solar-powered, stratospheric platform: Zephyr. Zephyr’s persistence enables continuous flight for months at a time. Its current flight-time record is over 67 days in the stratosphere, flying above 60,000 ft (20 km) and delivering applications such as direct-to-device connectivity and high-resolution Earth observation.

AALTO operates in a new operational layer between most of air traffic and low-Earth orbit, Stratospace. In this layer, high-altitude platforms led by Zephyr deliver services to commercial and government partners, helping monitor environments, observe borders, track natural disasters, and connect unconnected communities. Join us as we create a new domain of aerospace: Stratospace. You’ll be part of a highly-skilled, innovative, and passionate group of people – Team AALTO. Together, we can unlock Stratospace.

Job Purpose

• QMS & Audit
• Control of QMS documentation and records
• Manage the creation, review, approval, distribution, revision, and archiving of QMS documentation under AALTO process "Documentation Management", including:
• Policies, procedures, and work instructions
• Quality manuals and QMS process descriptions
• Templates, forms, and records
• Ensure that only the latest approved versions are available and used.
• Compliance with standards and regulatory requirements:
• EN 9100 / AQAP requirements
• UK CAA/EASA/FAA Part 21 DOA / POA documentation obligations
• AALTO HAPS internal policies
• Support the maintenance of mandatory documented information required for certification and authority oversight.
• Document lifecycle and configuration control
• Maintain strict document version control and status tracking.
• Ensure alignment between documented processes, approved configurations, and operational practices.
• Control obsolete documents and legacy systems to prevent unintended use.
• Records management and traceability
• Manage quality records to ensure integrity, legibility, traceability, and retention in line with regulatory and contractual requirements.
• Support traceability from design and certification, production and inspection, to acceptance and release activities.
• Support to audits and assessments
• Support internal, customer, and authority audits by providing controlled documentation, demonstrating document compliance and traceability, and supporting audit preparation and follow‑up.
• Ensure audit findings related to documentation are properly addressed and closed.
• Interfaces with QMS, Quality, and Programme teams
• Interface closely with QMS & Audit teams, Engineering and Industrial Quality, Supply Chain and Supplier Quality, Conformity, Attestation & Release functions.
• Act as the point of contact for documentation governance within the programme.
• Continuous improvement of documentation processes
• Contribute to improving documentation workflows, standardisation and harmonisation of QMS documents, document accessibility and usability.
• Support digitalisation initiatives related to document management systems (BMS).
• Export Control
• Export control classification rating.