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- Tasks: Lead logistics support for innovative stratospheric platform Zephyr and ensure operational excellence.
- Company: AALTO, a pioneering Airbus subsidiary in stratospheric technology.
- Benefits: Flexible working, competitive pension, bonus scheme, and a focus on well-being.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Join a cutting-edge aerospace team and make a real impact on global connectivity.
- Qualifications: Bachelor's in engineering or logistics with aerospace experience and leadership skills.
The predicted salary is between 80000 - 100000 £ per year.
AALTO, a global leader in Stratospace based in Farnborough, is an Airbus subsidiary that manufactures, operates and delivers services with its solar‑powered stratospheric platform Zephyr. Zephyr enables continuous flight for months at a time and operates above 60,000 ft, providing direct‑to‑device connectivity and high‑resolution Earth observation. AALTO operates in a new operational layer between most of air traffic and low‑Earth orbit, delivering services such as environment monitoring, border observation, natural disaster tracking and connectivity for unconnected communities.
Job purpose
The Director, Product Support is responsible for the strategic planning, execution and oversight of all logistics support activities and In Service Support (ISS) across the lifecycle of the Zephyr systems. This role ensures that logistics considerations are embedded in the design, development, production, deployment and sustainment phases to optimise readiness, reduce lifecycle costs and enhance system availability. The position is based in Farnborough, UK and reports directly to the Chief Programme & Delivery Officer within the Programme Management department.
Responsibilities
- Organise the ‘Entry into Service’ of the platform as Zephyr enters commercialisation.
- Lead the development and execution of Integrated Logistics Support (ILS) strategies for the Zephyr Air System including creation of processes, procedures and associated tools.
- Lead the ISS activities for the Zephyr Air System for operations.
- Manage cross‑functional teams responsible for logistics that directly support:
- Maintenance planning
- Supply chain (repair cycle, consumables and rotable spares)
- Technical documentation
- Support to training devices
- Ground support equipment from needs identification to full operational implementation
- Facilities and infrastructure
- IT‑based systems support
Experience
- Bachelor’s degree in engineering, logistics or related field.
- Demonstrated experience in aerospace logistics, including a leadership role.
- Experience working within an operational aviation environment.
- Deep understanding of ILS principles and logistics support elements in aerospace programs and In Service Support (ISS).
- Familiarity with defence and commercial aerospace standards and regulatory requirements.
- Experience with ILS modelling tools and LSA databases.
Key Skills
- Strategic thinking and program management.
- Strong leadership and team development.
- Excellent communication and stakeholder engagement.
- Analytical mindset and systems thinking.
- Proficiency in logistics modelling tools.
- Ability to make operational decisions in a high‑pressure environment.
At AALTO, we offer an exceptional work environment that values well‑being and rewards dedication, providing flexible working and a competitive pension plan along with a bonus scheme that acknowledges contributions. AALTO HAPS Ltd. is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.
Director, Product Support in Aldershot employer: AALTO
Contact Detail:
AALTO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Product Support in Aldershot
✨Tip Number 1
Network like a pro! Reach out to current or former employees at AALTO on LinkedIn. Ask them about their experiences and any tips they might have for landing the Director, Product Support role. Personal connections can give you insights that no job description can.
✨Tip Number 2
Prepare for the interview by diving deep into ILS strategies and logistics support elements. Brush up on your knowledge of aerospace standards and be ready to discuss how you can enhance product supportability. Show us you’re not just a fit on paper but a perfect match for the team!
✨Tip Number 3
Don’t forget to showcase your leadership skills! Think of examples where you’ve successfully managed cross-functional teams or led continuous improvement efforts. We want to see how you can drive results and inspire others in a high-pressure environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of AALTO. Make sure to tailor your application to highlight your relevant experience in aerospace logistics and ILS.
We think you need these skills to ace Director, Product Support in Aldershot
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Director, Product Support role. Highlight your experience in aerospace logistics and any leadership roles you've held. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you the perfect fit. We love seeing genuine enthusiasm for what we do at AALTO.
Showcase Relevant Experience: When filling out your application, be sure to showcase your relevant experience in Integrated Logistics Support (ILS) and In Service Support (ISS). We’re keen on candidates who can demonstrate their understanding of these areas.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at AALTO
✨Know Your Zephyr
Familiarise yourself with the Zephyr platform and its operational capabilities. Understand how it fits into AALTO's mission and be ready to discuss how your experience in aerospace logistics can enhance its lifecycle support.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led cross-functional teams in previous roles. Highlight specific challenges you faced and how your strategic thinking helped improve logistics processes or product support.
✨Understand ILS Principles
Brush up on Integrated Logistics Support (ILS) principles and be prepared to discuss how you've applied them in past projects. This will demonstrate your deep understanding of logistics support elements and their importance in aerospace programmes.
✨Engage with Questions
Come prepared with insightful questions about AALTO's current challenges and future goals. This shows your genuine interest in the role and helps you assess if the company aligns with your career aspirations.