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- Tasks: Lead logistics support for the innovative Zephyr Air System and enhance operational readiness.
- Company: Join AALTO, a pioneering Airbus subsidiary in stratospheric technology.
- Benefits: Enjoy flexible working, competitive bonuses, and a retirement plan.
- Other info: Diverse and inclusive workplace with opportunities for professional growth.
- Why this job: Be at the forefront of aerospace innovation and make a real impact.
- Qualifications: Bachelor's degree in engineering or logistics with aerospace experience.
The predicted salary is between 80000 - 100000 ÂŁ per year.
Welcome to AALTO, a global leader in Stratospace. Based in Farnborough, AALTO is an Airbus subsidiary that manufactures, operates, and delivers services with its solar‑powered, stratospheric platform: Zephyr. Zephyr’s persistence enables continuous flight for months at a time. Its current flight‑time record of over 67 days in the stratosphere demonstrates the platform’s capability at more than 60,000 ft (20 km). AALTO delivers direct‑to‑device connectivity and high‑resolution Earth observation, and supports commercial and government partners with monitoring, border observation, disaster tracking, and connectivity solutions.
Job purpose
The Director, Product Support is responsible for the strategic planning, execution, and oversight of all logistics support activities and In Service Support (ISS) across the lifecycle of the Zephyr systems. This role ensures that logistics considerations are embedded in the design, development, production, deployment, and sustainment phases to optimise readiness, reduce lifecycle costs, and enhance system availability. The position is based in Farnborough, UK and is part of the Programme Management department as a direct report to the Chief Programme & Delivery Officer.
Responsibilities
- Lead the development and execution of Integrated Logistics Support (ILS) strategies for the Zephyr Air System including the creation of process, procedures and the associated necessary tools.
- Lead the ISS activities for the Zephyr Air System for operations.
- Manage cross‑functional teams responsible for logistics that directly support:
- Maintenance planning
- Supply chain (repair cycle, consumables and rotatable spares)
- Technical documentation
- Support to the training devices
- Ground support equipment (from the identification of the needs to full operational implementation)
- Facilities and infrastructure
- IT‑based systems support
Experience
- Bachelor’s degree in engineering, logistics, or a related field.
- Demonstrated experience in aerospace logistics, including a leadership role.
- Experience of working within an operational aviation environment.
- Deep understanding of ILS principles and logistics support elements in aerospace programs and In Service Support (ISS).
- Familiarity with defence and commercial aerospace standards and regulatory requirements.
- Experience with ILS modelling tools and LSA databases.
Key Skills
- Strategic thinking and program management.
- Strong leadership and team development.
- Excellent communication and stakeholder engagement.
- Analytical mindset and systems thinking.
- Proficiency in logistics modelling tools.
- Ability to make operational decisions in a high‑pressured environment.
Benefits
AALTO offers a flexible working environment, a competitive bonus scheme, and a retirement pension plan, supporting both professional growth and personal well‑being. AALTO HAPS Ltd. is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.
Director, Product Support in Farnborough employer: AALTO HAPS
Contact Detail:
AALTO HAPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Product Support in Farnborough
✨Tip Number 1
Network like a pro! Reach out to folks in the aerospace and logistics sectors, especially those connected to AALTO. LinkedIn is your best mate here; drop them a message and express your interest in the Director, Product Support role.
✨Tip Number 2
Prepare for the interview by diving deep into ILS strategies and the Zephyr system. Show us you know your stuff! Bring examples of how you've led logistics support in previous roles to the table.
✨Tip Number 3
Don’t just wait for job openings; be proactive! Keep an eye on our website for any updates and apply directly through it. This shows initiative and can give you a leg up over other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, who doesn’t appreciate a bit of gratitude?
We think you need these skills to ace Director, Product Support in Farnborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Director, Product Support role. Highlight your experience in aerospace logistics and any leadership roles you've held. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the Zephyr project and how your strategic thinking can contribute to our goals. Keep it engaging and relevant to the job description.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to lead cross-functional teams and improve logistics processes. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at AALTO HAPS
✨Know Your Logistics Inside Out
Make sure you brush up on your knowledge of Integrated Logistics Support (ILS) principles and how they apply to aerospace. Be ready to discuss specific strategies you've implemented in past roles that improved logistics efficiency or reduced costs.
✨Showcase Your Leadership Skills
As a Director, you'll need to demonstrate strong leadership capabilities. Prepare examples of how you've successfully managed cross-functional teams and driven projects to completion, especially in high-pressure environments.
✨Understand the Zephyr System
Familiarise yourself with AALTO's Zephyr platform and its operational capabilities. Being able to discuss its lifecycle phases and how logistics support plays a role will show your genuine interest and understanding of the product.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about challenges you've faced in logistics support and how you overcame them, particularly in the context of aerospace operations.