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For Companies At a Glance
- Tasks: Support learning and development through admin tasks and excellent customer service.
- Company: Join Amari Metals, a dynamic company focused on growth and innovation.
- Benefits: Gain a Level 3 apprenticeship with potential for career progression.
- Why this job: Make a real difference in people's development while building your skills.
- Qualifications: No prior experience needed, just a passion for helping others learn.
- Other info: Enjoy a supportive culture with opportunities for personal and professional growth.
The predicted salary is between 800 - 1400 £ per month.
Central Services is part of Amari Metals, a holding company for a range of independent brands specialising in metal stockholding, engineering, manufacturing and distribution. Our role in Central Services is to facilitate the development of the brands we support through back-office governance and specialist support. Central Services capabilities cover Finance, Business Innovation & Technology Services and Personnel. Within the Personnel team we believe people are our most important resource, as such supporting them is a huge part of our culture. We are passionate about creating working environments and cultures that help everyone to be the best they can be, whilst delivering great business outcomes.
There will be an opportunity to complete the L&D Level 3 apprenticeship which will provide potential progression into an L&D Coordinator role.
Responsibilities
- Deliver excellent customer service in all administrative areas of L&D. This will include:
- Triage queries and requests for help, received either through our L&D inbox, brand Teams channels or directly.
- Course administration including setting up courses and classes in the LMS, booking meeting rooms, compiling delegate lists, sending joining instructions, printing handouts, room set-up, ordering lunch and collating feedback.
- Course administration of external courses, including financial wellbeing, health and safety and operational courses such as CPC and OLAT.
- Use Outlook meeting invites to ensure training courses are in delegates calendars.
- Book hotel accommodation and process invoices on behalf of delegates as required.
- Process recharges for course attendance.
- Administer Thomas reports through the perform platform as required.
Brand hubs, communications and content
- Maintain and manage homepages, pages and documents within brand hubs.
- Prepare the internal comms calendar for review.
- Update brand homepages every week in line with the internal comms calendar.
- Set up competitions and local surveys within the hub.
- Update documents within the hub, such as policies, SPIs and company announcements.
Colleague training records
- Maintain and update colleague training records, ensuring data accuracy and compliance with data protection laws.
- Monthly check of new starters and leavers within the hub.
- Sign off course completion.
Initially starting with the Level 3 Business Administration apprenticeship. Upon successful completion, there will be the opportunity to continue studying with the Level 3 L&D apprenticeship.
Working hours
Monday - Friday, 09:00 - 17:30 with an hour for lunch.
Learning and Development Administrator Apprentice in Wednesbury employer: Aalco Aylesbury
Contact Detail:
Aalco Aylesbury Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning and Development Administrator Apprentice in Wednesbury
✨Tip Number 1
Network like a pro! Reach out to current employees at Amari Metals or in similar roles on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us how you align with their passion for supporting people and creating great working environments.
✨Tip Number 3
Practice common interview questions, especially those related to customer service and administration. We want to see how you handle queries and requests, so be ready to share examples!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Learning and Development Administrator Apprentice in Wednesbury
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Learning and Development Administrator Apprentice role. Highlight any relevant experience or skills that match the job description, especially in customer service and administration.
Show Your Passion for L&D: Let us know why you're excited about the Learning and Development field! Share any experiences or insights that demonstrate your enthusiasm for helping others grow and develop in their careers.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon to ensure we can easily understand your qualifications and motivations.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Aalco Aylesbury
✨Know Your Stuff
Make sure you understand the role of a Learning and Development Administrator Apprentice. Familiarise yourself with the responsibilities listed in the job description, especially around course administration and maintaining training records. This will show that you're genuinely interested and prepared.
✨Show Your Customer Service Skills
Since delivering excellent customer service is key, think of examples from your past experiences where you've successfully handled queries or provided support. Be ready to discuss how you can bring that same level of service to the team.
✨Be Organised
This role involves a lot of administrative tasks, so demonstrate your organisational skills. You might want to mention any tools or methods you use to keep track of tasks and deadlines. A well-structured answer can really impress!
✨Ask Smart Questions
Prepare some thoughtful questions about the company culture and the L&D team. This shows that you're not just interested in the role but also in how you can contribute to creating a positive working environment. It’s a great way to engage with your interviewers!
