Supporter Experience Officer

Supporter Experience Officer

Entry level 25000 - 30000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Support our mission to save lives by enhancing supporter experiences.
  • Company: Join the passionate team at Air Ambulance Charity KSS.
  • Benefits: Receive training, support, and opportunities for career growth.
  • Other info: Welcoming applications from all career stages, including newcomers and returners.
  • Why this job: Make a real difference in your community while developing valuable skills.
  • Qualifications: Strong communication and organisational skills; no direct experience needed.

The predicted salary is between 25000 - 30000 € per year.

We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best. We're driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,100 incidents. We are fearless and tireless in fighting to save every life.

Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.

We warmly welcome applications from people at all stages of their careers, including those who may be newer to the workplace, returning after a career break, or looking to transition into the charity sector later in their professional journey. You don't need direct experience in a similar role to apply. If you bring strong transferable skills - such as organisation, communication, attention to detail, and a proactive approach - along with a genuine passion for supporting others, we would love to hear from you.

We are committed to helping you succeed and will provide on-the-job training, ongoing support.

Supporter Experience Officer employer: AAKSS ( Air Ambulance Charity Kent Surrey Sussex)

At Air Ambulance Charity Kent Surrey Sussex, we pride ourselves on being an exceptional employer dedicated to saving lives and making a difference in our communities. Our supportive work culture fosters collaboration and personal growth, offering comprehensive training and development opportunities for all employees, regardless of their career stage. Located at Rochester Airport, our team enjoys a unique environment that combines the excitement of aviation with the fulfilment of charitable work, making every day rewarding and impactful.

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Contact Detail:

AAKSS ( Air Ambulance Charity Kent Surrey Sussex) Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Supporter Experience Officer

Tip Number 1

Network like a pro! Reach out to people in the charity sector, especially those connected to Air Ambulance Charity KSS. A friendly chat can open doors and give you insights that a job description just can't.

Tip Number 2

Show your passion! When you get the chance to speak with someone from the team, let your enthusiasm for saving lives shine through. Share why you want to be part of Team KSS and how your skills can contribute.

Tip Number 3

Prepare for the interview by researching KSS's recent achievements and challenges. This shows you're genuinely interested and ready to jump in. Plus, it gives you great talking points to impress the interviewers!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on being part of our mission from the get-go.

We think you need these skills to ace Supporter Experience Officer

Organisation
Communication Skills
Attention to Detail
Proactive Approach
Transferable Skills
Passion for Supporting Others
Teamwork

Some tips for your application 🫡

Show Your Passion:Let your enthusiasm for saving lives shine through in your application. We want to see how your passion aligns with our mission at KSS, so don’t hold back!

Highlight Transferable Skills:Even if you haven’t worked in a similar role before, focus on the skills you do have. Organisation, communication, and attention to detail are key, so make sure to showcase these in your application.

Be Authentic:We love genuine people! Don’t be afraid to let your personality come through in your writing. Share your story and what drives you to support others.

Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!

How to prepare for a job interview at AAKSS ( Air Ambulance Charity Kent Surrey Sussex)

Know Your Why

Before the interview, take some time to reflect on why you want to work for Air Ambulance Charity KSS. Understanding and articulating your passion for saving lives and supporting others will resonate with the interviewers and show that you're genuinely invested in their mission.

Showcase Transferable Skills

Even if you don't have direct experience in a similar role, think about your past experiences and how they relate to the skills they're looking for. Be ready to share specific examples of how your organisation, communication, and attention to detail have made a positive impact in previous roles.

Ask Thoughtful Questions

Prepare a few insightful questions to ask during the interview. This not only shows your interest in the role but also gives you a chance to learn more about the team dynamics and the charity's goals. Questions about their training process or how they measure success can be particularly engaging.

Be Yourself

While it's important to be professional, don’t forget to let your personality shine through. The team at KSS values passion and dedication, so being authentic will help you connect with them on a personal level. Remember, they’re looking for someone who fits into their close-knit team!