At a Glance
- Tasks: Support our mission to save lives by enhancing supporter experiences.
- Company: Join the passionate team at Air Ambulance Charity KSS.
- Benefits: Receive training, support, and a chance to make a real difference.
- Other info: Welcoming environment for all career stages, with growth opportunities.
- Why this job: Be part of a life-saving team and contribute to meaningful outcomes.
- Qualifications: Strong organisational and communication skills; no direct experience needed.
The predicted salary is between 25000 - 30000 € per year.
We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best. We are driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,100 incidents. We are fearless and tireless in fighting to save every life.
Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.
We warmly welcome applications from people at all stages of their careers, including those who may be newer to the workplace, returning after a career break, or looking to transition into the charity sector later in their professional journey. You don’t need direct experience in a similar role to apply. If you bring strong transferable skills - such as organisation, communication, attention to detail, and a proactive approach - along with a genuine passion for supporting others, we would love to hear from you.
We are committed to helping you succeed and will provide on the job training, ongoing support.
Supporter Experience Officer employer: AAKSS ( Air Ambulance Charity Kent Surrey Sussex)
At Air Ambulance Charity Kent Surrey Sussex, we pride ourselves on being an exceptional employer dedicated to saving lives and making a difference in our communities. Our supportive work culture fosters collaboration and personal growth, offering comprehensive training and development opportunities for all employees, regardless of their career stage. Located at Rochester Airport, our team enjoys a unique environment that combines the excitement of aviation with the fulfilment of charitable work, making every day rewarding and impactful.
Contact Detail:
AAKSS ( Air Ambulance Charity Kent Surrey Sussex) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Supporter Experience Officer
✨Tip Number 1
Network like a pro! Reach out to people in the charity sector, especially those connected to Air Ambulance Charity KSS. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show your passion! When you get the chance to speak with someone from the team, let your enthusiasm for saving lives shine through. Share why you want to be part of Team KSS and how your skills can contribute.
✨Tip Number 3
Prepare for the unexpected! In interviews, be ready for scenario-based questions. Think about how you'd handle different situations related to supporter experience and be ready to showcase your problem-solving skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our mission to save lives.
We think you need these skills to ace Supporter Experience Officer
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting others shine through. We want to see why you care about making a difference and how that aligns with our mission at KSS.
Highlight Transferable Skills:Even if you don’t have direct experience in a similar role, focus on the skills you do have. Organisation, communication, and attention to detail are key, so make sure to showcase these in your application.
Be Authentic:Don’t be afraid to be yourself! We appreciate authenticity, so share your unique experiences and perspectives. This helps us get to know the real you and how you might fit into Team KSS.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at AAKSS ( Air Ambulance Charity Kent Surrey Sussex)
✨Know Your Why
Before the interview, take some time to reflect on why you want to work for Air Ambulance Charity KSS. Understanding and articulating your passion for saving lives and supporting others will resonate well with the interviewers.
✨Showcase Transferable Skills
Even if you don’t have direct experience in a similar role, think about your past experiences where you've demonstrated organisation, communication, or attention to detail. Prepare specific examples to share during the interview that highlight these skills.
✨Research the Organisation
Familiarise yourself with the mission and values of Air Ambulance Charity KSS. Knowing their recent achievements, like responding to over 3,100 incidents last year, will show your genuine interest and help you connect your skills to their needs.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of the interview. This could be about their training programmes or how they measure success in the Supporter Experience Officer role. It shows you're engaged and eager to learn more about the team.
