At a Glance
- Tasks: Assist with customer service, manage orders, and respond to queries in a dynamic environment.
- Company: Leading plant-based oil producer known for its supportive culture.
- Benefits: Free parking, company pension scheme, and full training provided.
- Why this job: Join a growing industry and make a difference in customer satisfaction.
- Qualifications: Strong attention to detail and excellent communication skills.
- Other info: Great opportunity for career growth in a friendly team.
The predicted salary is between 30000 - 42000 £ per year.
A leading plant-based oil producer located in St Leonards is seeking a Customer Service Assistant to support various administrative tasks. The successful candidate will benefit from full training in a supportive environment.
Key responsibilities include:
- Managing customer service inboxes
- Processing orders
- Responding to queries
Ideal candidates will have strong attention to detail and good communication skills. This role offers perks like free parking and a company pension scheme.
Customer Service Assistant - Order & Dispatch Support in St Leonards employer: AAK
Contact Detail:
AAK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Order & Dispatch Support in St Leonards
✨Tip Number 1
Get to know the company! Research their values and products so you can show genuine interest during your interview. It’ll help us see that you’re not just looking for any job, but that you really want to be part of our team.
✨Tip Number 2
Practice your communication skills! Since this role involves managing customer queries, we recommend doing mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine.
✨Tip Number 3
Show off your attention to detail! During the interview, share examples of how you’ve successfully managed tasks that required precision. We love candidates who can demonstrate their ability to handle orders and queries accurately.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re proactive and keen on joining our awesome team at the plant-based oil producer.
We think you need these skills to ace Customer Service Assistant - Order & Dispatch Support in St Leonards
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service Assistant role. Highlight your attention to detail and communication skills, as these are key for managing customer service inboxes and processing orders.
Show Your Enthusiasm: Let your passion for customer service shine through in your application. We love candidates who are excited about helping others and can convey that energy in their writing.
Be Clear and Concise: When filling out your application, keep your language straightforward and to the point. We appreciate clarity, especially when it comes to processing orders and responding to queries.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at AAK
✨Know the Company Inside Out
Before your interview, take some time to research the plant-based oil producer. Understand their products, values, and mission. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Show Off Your Communication Skills
As a Customer Service Assistant, strong communication is key. Prepare examples of how you've successfully handled customer queries or resolved issues in the past. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Attention to Detail is Crucial
Since the role involves processing orders and managing inboxes, be ready to discuss how you ensure accuracy in your work. You might want to share specific techniques you use to stay organised and minimise errors, as this will highlight your suitability for the position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or what a typical day looks like for a Customer Service Assistant. This shows that you're engaged and eager to learn more about the role and the company culture.