At a Glance
- Tasks: Manage customer service inboxes, process orders, and address customer queries.
- Company: Leading plant-based oils producer in England with a supportive team culture.
- Benefits: Training provided and opportunity to enhance your skills.
- Why this job: Join a dynamic team and make a difference in customer service.
- Qualifications: Strong computer skills, attention to detail, and good communication abilities.
- Other info: Perfect for those looking to grow in a friendly environment.
The predicted salary is between 24000 - 36000 £ per year.
A leading plant-based oils producer in England is seeking a Customer Service Assistant to support various administrative tasks and enhance their skills. The role offers training and the chance to work in a supportive team environment.
Responsibilities
- Manage customer service inboxes
- Process new orders
- Address customer queries
Qualifications
- Strong computer skills
- Attention to detail
- Good communication abilities
Customer Service Assistant: Order Processing & Team Support in St Leonards employer: AAK AB
Contact Detail:
AAK AB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant: Order Processing & Team Support in St Leonards
✨Tip Number 1
Get to know the company! Research their values and products so you can show genuine interest during your interview. It’ll help us stand out as a candidate who truly cares about the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you’d handle tricky customer queries or order issues. This will prepare us to demonstrate our problem-solving skills when it counts!
✨Tip Number 3
Network with current employees if possible. A friendly chat can give us insider tips on what the team is like and what they value in a Customer Service Assistant. Plus, it shows initiative!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We want to see your enthusiasm for joining our supportive team!
We think you need these skills to ace Customer Service Assistant: Order Processing & Team Support in St Leonards
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your strong computer skills and attention to detail in your application. We want to see how you can bring these abilities to the table!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the responsibilities mentioned in the job description. It shows us you’re genuinely interested.
Be Clear and Concise: When addressing customer queries or processing orders, clarity is key. Make sure your written application reflects this by being straightforward and to the point.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and makes it easier for you to track your application!
How to prepare for a job interview at AAK AB
✨Know the Company Inside Out
Before your interview, take some time to research the plant-based oils producer. Understand their products, values, and mission. This will not only help you answer questions more confidently but also show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Customer Service Assistant, strong communication is key. Prepare examples of how you've effectively handled customer queries or resolved issues in the past. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Attention to Detail
Since the role involves processing orders, it's crucial to highlight your attention to detail. Bring up specific instances where your meticulousness made a difference, whether in previous jobs or academic projects. This will reassure them that you can handle their order processing tasks accurately.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're engaged and eager to contribute to the team.