Customer Care Specialist: Proactive Calls & Solutions in Warrington

Customer Care Specialist: Proactive Calls & Solutions in Warrington

Warrington Full-Time 25000 - 32000 Β£ / year (est.) No working from home possible
AAH Pharmaceuticals

At a Glance

  • Tasks: Manage inbound calls and provide top-notch support to customers.
  • Company: AAH Pharmaceuticals, a leader in customer care solutions.
  • Benefits: Generous annual leave, family leave policies, and employee assistance programmes.
  • Other info: Opportunity for growth in a supportive and engaging work environment.
  • Why this job: Join a dynamic team and make a real difference in customer experiences.
  • Qualifications: Strong communication skills and previous customer service experience required.

The predicted salary is between 25000 - 32000 Β£ per year.

AAH Pharmaceuticals is seeking a proactive Customer Service role accountable for managing inbound calls and providing excellent support to customers. You will engage in outbound calling for sales and onboarding and provide remote assistance through telephone or Live Chat.

Key responsibilities include:

  • Problem resolution
  • Adhering to KPIs
  • Performing administrative duties as needed

The ideal candidate will possess strong communication skills, have previous customer service experience, and be comfortable handling complaints.

Benefits include generous annual leave, outstanding family leave policies, and employee assistance programs.

Customer Care Specialist: Proactive Calls & Solutions in Warrington employer: AAH Pharmaceuticals

AAH Pharmaceuticals is an exceptional employer that prioritises employee well-being and professional growth. With a supportive work culture, generous annual leave, and outstanding family leave policies, we ensure our Customer Care Specialists thrive both personally and professionally. Join us in a dynamic environment where your contributions are valued, and you can make a meaningful impact on customer satisfaction.

AAH Pharmaceuticals

Contact Details:

AAH Pharmaceuticals Recruitment Team

We think you need these skills to ace Customer Care Specialist: Proactive Calls & Solutions in Warrington

Communication Skills
Time Management
Adaptability
Problem-Solving Skills
Attention to Detail
Customer Service
Empathy