Administrator in Swansea

About The Role

As an Office Administrator you will play an integral part in supporting your colleagues and the wider network. You will be accountable for ensuring that the department runs smoothly from an administrative perspective, allowing us to continue to deliver an efficient service to all of our customers.

Within this fast-paced role, no two days will be the same. Your responsibilities will include general administrative duties, note taking, providing excellent customer service to everybody you interact with. You will also work closely with other teams on site and throughout the business whilst ensuring that all tasks are completed to a high standard.

Working hours: 20 per week – 12:00-16:00.

Core Responsibilities

• Processing invoices (accounts payable)
• Reconciling bank statements and supplier accounts
• Managing purchase orders and expense tracking
• Assisting with monthly reports, budgets, and audits
• Maintaining records, filing systems, and compliance documents
• Dealing with missing delivery credits/ queries/ complaints logged on Salesforce
• Any other clerical duties as required
• Acting as a point of contact for internal teams and external partners
• Coordinating office operations and supplies

Competitive Salary and Benefits Including

• 20 days holiday rising to 25 over 5 years plus bank holidays
• Company Sick Pay
• Pension Scheme
• Long Service Awards
• Death in Service
• Discounted Shopping Platform
• Employee Assistance Programme
• A full range of development opportunities including apprenticeships, on‑the‑job training and management qualifications, including our step‑into‑management programme, regional or even Head office roles – the opportunities are endless
• Onsite parking with excellent working conditions and transport links

About You

To be successful as the Office Administrator, you must possess excellent communication and problem‑solving skills and have the ability to prioritise and organise your own workload; all the while being an effective team player with experience of working with Microsoft Word, Excel and PowerPoint.

Basic Qualifications & Skills Required

• Clear communication skills
• Ability to work efficiently with a high level of attention to detail
• Ability to prioritise and manage workload
• Good numeracy and literacy skills
• Effective team player
• Experience working with Microsoft Word, Excel and PowerPoint
• Previous office experience essential
• Must be able to work in a fast‑paced environment

Candidates will be required to be flexible in their working hours to cover holidays/sickness in the department.

We are an equal opportunities employer, committed to diversity and inclusion. Our person‑centred approach to recruitment ensures a fair and welcoming experience, free from discrimination and bias. If you require any reasonable adjustments due to a disability or medical condition, please let our recruitment team know so we can support you throughout the process.