At a Glance
- Tasks: Handle inbound calls and live chat support while resolving customer queries.
- Company: Join AAH Pharmaceuticals, a leader in customer care.
- Benefits: Flexible remote work, competitive pay, and supportive team environment.
- Other info: Collaborative atmosphere with opportunities for growth and development.
- Why this job: Make a difference by delivering exceptional customer experiences every day.
- Qualifications: Strong communication skills and problem-solving abilities are a must.
The predicted salary is between 31500 - 38500 £ per year.
AAH Pharmaceuticals is seeking a customer service advisor to handle inbound calls and live chat support, with proactive outbound work.
You’ll resolve queries, process orders, and triage to the right teams or branches, aiming to meet KPI targets and deliver a great customer experience.
You will also assist with ad hoc admin tasks, log issues and work collaboratively in a busy field network across branches and hospitals.
Strong communication and problem solving are essential.
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Remote Customer Care Advisor in Stoke-on-Trent employer: AAH Pharmaceuticals
AAH Pharmaceuticals is an outstanding employer, offering a dynamic work environment in Stoke-on-Trent where you can lead a dedicated team and make a real impact on customer service excellence. With a strong commitment to employee development and progression within the UK's largest pharmaceutical distribution network, AAH fosters a culture of continuous learning and support, ensuring that every team member has the opportunity to thrive and grow in their career.
