Customer Care Specialist: Proactive Calls & Solutions in Stoke-on-Trent

Customer Care Specialist: Proactive Calls & Solutions in Stoke-on-Trent

Stoke-on-Trent Full-Time 25000 - 32000 Β£ / year (est.) No working from home possible
AAH Pharmaceuticals

At a Glance

  • Tasks: Manage inbound and outbound calls, providing top-notch customer support.
  • Company: AAH Pharmaceuticals, a leader in the healthcare sector.
  • Benefits: Annual leave, employee assistance programmes, and a supportive work environment.
  • Other info: Great opportunity for personal growth and career advancement.
  • Why this job: Join a dynamic team and make a difference in customer experiences.
  • Qualifications: Strong communication skills and previous customer service experience required.

The predicted salary is between 25000 - 32000 Β£ per year.

AAH Pharmaceuticals in Stoke-on-Trent is seeking a customer service representative responsible for managing inbound and outbound customer calls. The role includes providing support via telephone or Live Chat, addressing queries, and ensuring compliance with key performance indicators for excellent customer experience.

Successful candidates will demonstrate strong communication skills, problem-solving capabilities, and previous experience in customer service environments. The position offers benefits such as annual leave and employee assistance programs.

Customer Care Specialist: Proactive Calls & Solutions in Stoke-on-Trent employer: AAH Pharmaceuticals

AAH Pharmaceuticals is an exceptional employer located in Stoke-on-Trent, offering a supportive work culture that prioritises employee well-being and development. With comprehensive benefits including annual leave and employee assistance programmes, we foster an environment where customer care specialists can thrive and grow their careers while making a meaningful impact on customer experiences.

AAH Pharmaceuticals

Contact Details:

AAH Pharmaceuticals Recruitment Team

We think you need these skills to ace Customer Care Specialist: Proactive Calls & Solutions in Stoke-on-Trent

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Customer Service Skills
Empathy