At a Glance
- Tasks: Lead and coach a team to deliver exceptional customer service in a fast-paced environment.
- Company: Join AAH Pharmaceuticals, the largest pharmaceutical distribution network in the UK.
- Benefits: Opportunities for training, development, and career progression.
- Other info: Dynamic role with potential for growth within a supportive company culture.
- Why this job: Make a real impact by ensuring high service levels and team performance.
- Qualifications: Experience in complaint handling and team management with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
AAH Pharmaceuticals in Stoke-on-Trent is seeking a Contact Centre Supervisor to lead and coach a team, ensuring exceptional customer service and performance.
The role requires previous complaint handling and team management experience, along with strong communication skills.
You will play a crucial part in maintaining service levels and KPIs within a fast-paced environment.
AAH is dedicated to training and development, providing employees opportunities for progression within the largest pharmaceutical distribution network in the UK.
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Pharma Contact Centre Team Lead employer: AAH Pharmaceuticals
AAH Pharmaceuticals is an outstanding employer, offering a dynamic work environment in Stoke-on-Trent where you can lead a dedicated team and make a real impact on customer service excellence. With a strong commitment to employee development and progression within the UK's largest pharmaceutical distribution network, AAH fosters a culture of continuous learning and support, ensuring that every team member has the opportunity to thrive and grow in their career.
