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For Companies At a Glance
- Tasks: Lead and manage retail operations, ensuring top-notch customer service and efficient stock management.
- Company: Join a dynamic team in the retail and gas industry, focused on growth and customer satisfaction.
- Benefits: Enjoy flexible schedules, training opportunities, and potential for career advancement.
- Why this job: Be part of a vibrant work culture that values teamwork and personal development.
- Qualifications: One year of recent retail experience is required; passion for customer service is a plus.
- Other info: Prepare for varied shifts and extended hours; fuel management training provided.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Assists in planning, managing and directing retail store operations dealing with merchandising, selling, stocking, promoting and reordering of goods.
Job Qualifications
One year of retail experience in retail store operations within the last two years is required.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Major Duties
Assists in planning, managing and directing retail store operations.
Assists in establishing financial goals to maximize sales, profit, SSR, productivity, turns and inventory.
Evaluates and enhances customer service and customer satisfaction.
Supervises, trains, develops and schedules associates for current positions and future growth.
Maintains compliance, as applicable, in loss prevention, accounting, money transfers, internal controls, environmental issues and EPA/environmental agencies/organizations policies, procedures, rules and regulations.
Performs other duties as assigned.
Work Challenges
Extended Duty Hours / Varying Work Schedules
Shift Work 24/7 365 days/year
Fuel Management Compliance within 3 months of assuming position
Shift Manager (Retail/Gas) employer: AAFES
Contact Detail:
AAFES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager (Retail/Gas)
✨Tip Number 1
Familiarise yourself with the specific retail operations and challenges of the gas station environment. Understanding the unique aspects of fuel management and compliance will set you apart from other candidates.
✨Tip Number 2
Highlight your experience in training and developing staff during your conversations. Being able to demonstrate your leadership skills and how you've successfully managed teams in the past can make a significant impact.
✨Tip Number 3
Prepare to discuss how you've previously maximised sales and improved customer satisfaction. Use specific examples that showcase your ability to meet financial goals and enhance the overall shopping experience.
✨Tip Number 4
Be ready to talk about your flexibility with varying work schedules. Since this role involves shift work, demonstrating your willingness to adapt to different hours can show your commitment to the position.
We think you need these skills to ace Shift Manager (Retail/Gas)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience, especially any roles where you managed operations or supervised staff. Use specific examples to demonstrate your skills in merchandising, customer service, and compliance.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Shift Manager position. Discuss how your previous experience aligns with the job requirements, particularly in planning and directing retail operations.
Highlight Leadership Skills: Since the role involves supervising and training associates, emphasise your leadership abilities. Provide examples of how you've successfully developed team members or improved customer satisfaction in past roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at AAFES
✨Showcase Your Retail Experience
Make sure to highlight your previous retail experience during the interview. Discuss specific roles and responsibilities you've had, especially those that relate to managing operations, customer service, and team supervision.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll be expected to lead a team. Prepare examples of how you've successfully trained or developed team members in the past. This will show your potential employer that you can effectively manage and motivate staff.
✨Understand Financial Goals
Familiarise yourself with key financial metrics relevant to retail operations, such as sales, profit margins, and inventory turns. Be ready to discuss how you can contribute to achieving these goals in your role.
✨Prepare for Compliance Questions
Since compliance is crucial in this role, brush up on relevant regulations and best practices related to loss prevention and environmental policies. Being knowledgeable in these areas will demonstrate your commitment to maintaining standards.
