LEV Service Engineer in Cramlington

We are currently recruiting for a LEV Service Engineer to join our existing IAQ team within our Power & Industrial (P&I) division. The successful candidate will be responsible for supporting customers with parts, services, upgrades and technical solutions. This role focuses on driving revenue, margin improvement and customer retention through proactive field sales activities, technical expertise and close collaboration with sales, product and operations teams. Scope for flexible working arrangements, including working from home, is offered subject to agreement. A degree of domestic and international travel will be required to fulfil the obligations of the role, therefore a valid passport and the ability to travel is essential. Previous experience gained in an Air Filtration business would be a major advantage for this role.

Position Responsibilities

• Perform servicing, maintenance and repairs on dust extraction, fume extraction and filtration systems.
• Diagnose faults and carry out corrective actions.
• Carry out thorough examination and testing of LEV systems in accordance with industry regulations.
• Conduct airflow measurements, static pressure testing and system performance assessments.
• Produce detailed technical reports and compliance documentation.
• Advise clients on remedial actions and system improvements.
• Provide technical support to customers and internal teams.
• Identify and develop revenue opportunities within the installed customer base, including proactive upselling of maintenance programs and lifecycle extension services.
• Prepare and submit activity reports to Sales Management, providing clear visibility into progress, priorities and key developments.
• Represent the company at industry exhibitions and networking events to build brand presence within key industrial sectors.

Person Specification

Education, Qualifications and Affiliations (Desirable)

• A recognised qualification in a Sales, Engineering or Business-related discipline.

Experience (Essential)

• Demonstrable experience directly related to the duties and responsibilities specified.
• Experience of carrying out fieldwork remotely and to deadlines.
• A proven ability to conduct site surveys, read technical drawings and understand airflow/pressure dynamics.
• Experience using airflow testing and measurement equipment.
• A good track record of acquiring and maintaining customer relationships.
• Demonstrated ability to share skills and knowledge with others.
• Understanding/Awareness COSHH regulations and HSG258.
• Ability to manage multiple commercial opportunities / tasks efficiently.

Experience (Desirable)

• Experience in aftermarket sales within capital equipment or process industries.
• Practical knowledge of CRM and ERP tools (such as Salesforce and SAP).
• Experience in international or matrix organizations.

Licenses or Certifications (Essential)

• Full driving license.
• Full valid passport.
• Eligible to work in the UK.
• BOHS P601 (Thorough Examination and Testing of Local Exhaust Ventilation Systems).
• CSCS Card/ CCNSG Passport to Safety.
• IPAF (3a/3b).

Licenses or Certifications (Desirable)

• BOHS P602 (Basic Design of LEV Systems).
• PASMA.
• CompEx (for hazardous areas).
• IOSH Managing Safely.

Skills (Essential)

• Health, safety and environmentally conscious.
• Flexible approach to working, willingness to accept changing priorities.
• Continuous improvement mentality and receptive to change.
• Ability to manage multiple commercial opportunities / tasks efficiently.
• Excellent attention to detail and ability to work in an organised manner.
• Strong fault-finding and mechanical aptitude.
• Strong problem-solving skills and solution and targets focused.
• Ability to work independently and manage time effectively.
• IT literate (able to complete digital reports and use MS Office).
• Excellent interpersonal skills.
• Good commercial acumen.
• Ability to develop and maintain relationships.
• High level of English communication skills, including face to face, telephone and written.

What’s on Offer

• An opportunity to join an already established and successful international business with a competitive salary.
• Benefits package includes:
• Drive around in a company van.
• Access to our sales commission scheme.
• Flexible working opportunities in line with the needs of your role.
• 25 days holiday (5 weeks) + bank holidays per annum.
• Pension scheme with up to 7% employer contributions.
• Death in service benefit providing a lump sum equal to 3 times annual salary.
• Company sick pay scheme.
• The opportunity for international travel.
• Career progression and Learning & Development with access to our 24/7 LMS.
• Perks and savings such as online cashback and vouchers via our Perks@Work scheme.
• Employee wellbeing programme – free advice offering financial, wellbeing and relationship support 24/7 via our online portal.
• Fit and fitness schemes: cycle to work scheme and free annual flu jabs.
• Free on‑site parking.
• Employee recognition schemes.

Applications

We are committed to creating an environment where everyone feels welcome and supported. We actively encourage applications from underrepresented groups. This vacancy is open to internal and external applicants. All applications must be submitted in English.

Accommodations

We are an equal opportunity employer and welcome applications from candidates of all backgrounds. If you require any accommodations during the application or interview process, please let us know. We are happy to make adjustments to ensure an inclusive recruitment experience for all applicants.