At a Glance
- Tasks: Coordinate facilities operations, manage maintenance requests, and support office events.
- Company: Join a dynamic team at a leading professional services firm in Leeds.
- Benefits: Enjoy flexible working, private medical insurance, and generous leave options.
- Other info: Great opportunities for career growth and a supportive work environment.
- Why this job: Be the go-to person for facilities and make a real difference in the workplace.
- Qualifications: Experience in facilities coordination and strong organisational skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Application Deadline: 5 June 2026
Department: Facilities
Employment Type: Permanent
Location: Leeds
Role Purpose
Key duties & responsibilities:
- Facilities Operations: Act as the first point of contact for facilities-related queries from colleagues across all office locations. Coordinate day-to-day building operations, including cleaning, maintenance, waste, security, utilities, and office services. Log, track, and manage reactive maintenance requests through to completion. Liaise with external contractors and service providers to ensure works are completed on time, to specification, and within agreed service levels. Monitor facilities standards and escalate issues where required. Support local office and OSS function with ad hoc time sensitive administrative tasks ensuring key deadlines are met. Event coordination, client and internal event planning and execution in conjunction with marketing and event team.
- Reception & Front-of-House Duties (cover): Act as first point of contact for visitors, clients, and contractors, ensuring a professional and friendly welcome. Manage reception desk and switchboard, answering and directing calls appropriately. Coordinate visitor sign-in, badges, and compliance with security procedures. Manage meeting room bookings, room setups, and refreshments. Handle incoming and outgoing post, deliveries, and couriers. Maintain reception and meeting areas to a high presentation standard.
- Health, Safety & Compliance: Support the delivery of Health & Safety requirements across the estate. Assist with conducting and maintaining risk assessments, inspections, and associated action plans. Coordinate statutory checks (e.g. fire alarms, emergency lighting, water hygiene) and maintain compliance records. Support incident reporting and investigation processes.
- Contractor & Supplier Management: Raise purchase orders and process invoices in line with internal procedures. Maintain accurate records of contractors, service agreements, and renewal dates. Support procurement of facilities-related goods and services. Ensure contractors adhere to site rules, H&S requirements, and agreed scopes of work.
- Estates & Data Management: Maintain accurate facilities and estates data, including floor plans, asset registers, and office information. Support the upkeep of central document repositories (e.g. SharePoint / Teams). Assist with reporting on facilities spend, issues, and performance.
- Projects & Office Changes: Provide coordination support for office moves, refurbishments, branding works, and minor projects. Assist with onboarding new locations or teams following acquisitions. Support workspace changes, desk moves, and colleague requests.
- Stakeholder Engagement: Work closely with IT, HR, Finance, and external advisors to support joined-up delivery. Deliver a positive, responsive service to colleagues, with a strong focus on communication and follow-through.
Experience & qualifications
Essential:
- Previous experience in a facilities, estates, property, or operations coordination role.
- Strong organisational skills with the ability to manage multiple priorities.
- Good communication skills and a proactive, customer-focused approach.
- Experience working with suppliers and contractors.
- Confident user of Microsoft Office (Outlook, Excel, Word, Teams).
Desirable:
- Knowledge of Health & Safety and facilities compliance requirements.
- Experience working across multiple office locations.
- Familiarity with CAFM systems, SharePoint, or document management platforms.
- Experience in professional services or office-based environments.
Personal Attributes:
- Practical and solutions-focused.
- Highly organised with strong attention to detail.
- Confident dealing with a wide range of stakeholders.
- Able to work independently while supporting wider team objectives.
- Calm under pressure and adaptable to change.
WHAT AAB OFFER
We want you to feel supported inside and outside of work. That’s why we offer a benefits package designed for your wellbeing, lifestyle, and career.
Time Off & Family Support:
- Annual leave (plus public holidays), with the option to buy or carry over leave.
- Enhanced parental leave (maternity, paternity, adoption).
- Paid volunteering day to support causes that matter to you.
Health & Wellbeing:
- Private Medical Insurance (PMI) for you and the option to cover family members.
- Employee Assistance Programme (EAP) for 24/7 mental health and wellbeing support.
- Death in Service benefit.
Financial Security:
- Competitive pension scheme.
- Life assurance policies to support you and your family.
Flexible & Agile Working:
- Hybrid working model.
- Agile working culture that supports flexible hours and smarter working.
- Modern office spaces designed for collaboration, focus, and wellbeing.
Facilities & Office Operations Coordinator in Leeds employer: AAB
AAB is an exceptional employer located in Leeds, offering a vibrant work culture that prioritises employee wellbeing and professional growth. With a comprehensive benefits package including private medical insurance, flexible working arrangements, and a strong focus on health and safety, AAB fosters an environment where employees can thrive both personally and professionally. The company encourages collaboration and innovation, making it an ideal place for those seeking meaningful and rewarding employment in facilities and office operations.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities & Office Operations Coordinator in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Facilities & Office Operations Coordinator role.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. We want you to show how your skills align with their needs. Think about examples from your past experiences that highlight your organisational skills and customer-focused approach.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. We can’t stress enough how important it is to be confident and articulate when discussing your experience in facilities coordination and stakeholder engagement.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. We recommend mentioning something specific from your conversation to remind them why you’re the perfect fit for the role.
We think you need these skills to ace Facilities & Office Operations Coordinator in Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Facilities & Office Operations Coordinator role. Highlight your relevant experience and skills that match the job description, so we can see how you fit right in!
Show Off Your Organisational Skills:Since this role is all about managing multiple priorities, give us examples of how you've successfully juggled tasks in the past. We love seeing those strong organisational skills in action!
Be Proactive in Your Communication:In your application, demonstrate your proactive, customer-focused approach. Share instances where you’ve gone above and beyond to help colleagues or clients, as this aligns perfectly with our values at StudySmarter.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at AAB
✨Know Your Facilities Stuff
Make sure you brush up on your knowledge of facilities management and operations. Familiarise yourself with common issues that arise in office environments, such as maintenance requests and health & safety compliance. This will show that you're proactive and ready to tackle the role head-on.
✨Show Off Your Organisational Skills
Prepare examples of how you've successfully managed multiple priorities in previous roles. Think about specific situations where your organisational skills made a difference, especially in coordinating events or managing office operations. This will help demonstrate your ability to handle the demands of the job.
✨Communicate Like a Pro
Since this role involves liaising with various stakeholders, practice your communication skills. Be ready to discuss how you've effectively communicated with colleagues, contractors, and clients in the past. Highlight your customer-focused approach and how it has positively impacted your work environment.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like a last-minute event change or a maintenance emergency. Prepare by thinking through potential scenarios and your responses. This will showcase your problem-solving abilities and calmness under pressure, which are key traits for this role.
