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- Tasks: Manage cash collections and build strong client relationships through effective communication.
- Company: Join AAB, a leading professional services firm with a supportive culture.
- Benefits: Enjoy competitive pay, private medical insurance, and flexible working options.
- Other info: We prioritise your growth with tailored training and career development opportunities.
- Why this job: Make a real impact in finance while growing your skills in a dynamic environment.
- Qualifications: Experience in credit control and strong communication skills are essential.
The predicted salary is between 25000 - 35000 £ per year.
AAB is a leading professional services firm operating across the UK, Ireland, and the USA. We specialise in the mid‑market, supporting individuals, family businesses, and organisations with a full suite of services including audit, tax, corporate finance, payroll, people consultancy, and wealth management. With 1,000+ team members, we deliver expert support to clients all over the world. Our people are at the heart of everything we do. We succeed together as one team, building strong client relationships through passion, empathy, and straightforward advice.
We invest in brilliant talent across every area of the business, offering tailored training, professional qualifications, and continuous support to help you grow. Your growth matters to us. We’ll give you the tools, encouragement, and opportunities to lead, learn, and make an impact. Guided by our six core values, we foster a culture where collaboration, trust, and enthusiasm thrive.
ROLE PURPOSE
Key duties & responsibilities:
- Take ownership of all cash collection activities via telephone, email and letter
- Chase payments in a proactive and professional manner
- Prioritise calls to maximise collection on largest and oldest debts
- Maintain diary with next step actions
- Liaise with clients to resolve disputes and negotiate payment plans as appropriate
- Build relationships with Business Units to ensure queries are resolved promptly and accounts placed on hold in line with company policy
- Maintain up to date contact details and accurate records of communications with clients
Experience & qualifications
The role requires a commercially minded individual who has an enthusiastic and professional approach to cash collection.
- Proven experience in a credit control role (service sector experience desirable)
- The ability to manage a large and varied debtor ledger
- Excellent time management, organisational skills and the ability to self-manage
- Strong interpersonal and communications skills both written and verbal
- Proficient in the use of IT systems including Excel
- Experience of the legal system advantageous
WHAT AAB OFFER
We want you to feel supported inside and outside of work. That’s why we offer a benefits package designed for your wellbeing, lifestyle, and career.
- Time Off & Family Support
- Annual leave (plus public holidays), with the option to buy or carry over leave
- Enhanced parental leave (maternity, paternity, adoption)
- Paid volunteering day to support causes that matter to you
- Private Medical Insurance (PMI) for you and the option to cover family members
- Employee Assistance Programme (EAP) for 24/7 mental health and wellbeing support
- Death in Service benefit
- Competitive pension scheme
- Life assurance policies to support you and your family
- Hybrid working model
- Agile working culture that supports flexible hours and smarter working
- Modern office spaces designed for collaboration, focus, and wellbeing
Credit Controller in Glasgow employer: AAB
Contact Detail:
AAB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who work in credit control. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to cash collection and client management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along examples of how you've successfully managed debtor ledgers or resolved disputes in previous roles. Real-life stories can make you stand out during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Credit Controller in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your relevant experience in cash collection and any specific achievements that showcase your skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our values at AAB. Keep it professional but let your personality come through!
Showcase Your Skills: In your application, be sure to highlight your strong interpersonal and communication skills. Mention any experience you have with IT systems like Excel, as these are crucial for managing a varied debtor ledger effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at AAB
✨Know Your Numbers
As a Credit Controller, you'll be dealing with cash collection and debtor ledgers. Brush up on your financial terminology and be ready to discuss your experience with managing debts. Highlight specific examples where you've successfully chased payments or resolved disputes.
✨Showcase Your Communication Skills
Strong interpersonal skills are key in this role. Prepare to demonstrate how you've built relationships with clients or colleagues in the past. Think of scenarios where your communication made a difference in resolving issues or negotiating payment plans.
✨Be Proactive and Organised
AAB values proactive approaches to cash collection. Share examples of how you prioritise tasks and manage your time effectively. Discuss any tools or systems you use to keep track of communications and follow-ups with clients.
✨Emphasise Your Team Spirit
Collaboration is at the heart of AAB's culture. Be prepared to talk about how you've worked as part of a team in previous roles. Highlight instances where you supported colleagues or contributed to a positive team environment, especially in high-pressure situations.