Commercial Executive in Edinburgh

AAB is a tech‐enabled business critical services group providing audit, accounting, tax, payroll, HR, outsourcing and advisory solutions globally, helping clients manage people and finances with technology and resources.

Location: Scotland – Hybrid or Home‐Based with occasional office visits.

We are looking for an enthusiastic and goal‐oriented Commercial Executive with a proven track record to join our Lead Generation team. The successful candidate will be outbound calling from targeted marketing campaigns, follow up on inbound leads, build client interest, and contribute to business growth. The main focus will be outbound calling and nurturing data to generate qualified leads and build strong client relationships.

Key Responsibilities

• Make outbound calls to prospective clients using provided lists or sourced leads.
• Introduce AAB's services to potential customers and generate interest – cross‐sell at source.
• Identify decision‐makers (CEO/MD/CFO and other SME leaders) and qualify leads based on set criteria.
• Schedule virtual or in‐person appointments for the Business Development and Service teams.
• Maintain accurate records of calls, appointments, and client interactions in the CRM system.
• Assist with email follow‐ups and administrative tasks.
• Cross‐sell additional services or products during appointment scheduling where appropriate.
• Transition qualified leads to the relevant internal team member.
• Provide excellent customer service and build positive relationships with clients and prospects.

Required Skills & Experience

• Previous experience in a similar role with a telemarketing or lead generation element.
• Proficiency with CRM software and other relevant tools.
• Clear and persuasive verbal communication, including strong telephone etiquette.
• Ability to manage multiple appointments and track client information effectively.
• Strong customer service skills with the ability to build rapport and handle objections.
• Ability to work independently and as part of a team while meeting targets.

Key Attributes

• Enthusiastic, proactive, and results‐driven.
• Excellent relationship‐building and objection‐handling skills.
• Process driven.
• Highly organized with attention to detail.

Benefits

Competitive salary and tremendous opportunities for career advancement in a progressive, energetic and stimulating environment alongside supportive and engaging professional teammates.

AAB Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.