At a Glance
- Tasks: Manage cash collections and build relationships with clients to resolve payment issues.
- Company: Join AAB, a leading professional services firm with a strong commitment to community and sustainability.
- Benefits: Gain valuable experience in finance with a competitive salary and supportive work environment.
- Other info: Opportunity for career growth in a dynamic and supportive team.
- Why this job: Make a real impact by helping businesses manage their finances effectively.
- Qualifications: Strong communication skills and a proactive approach to problem-solving.
The predicted salary is between 30000 - 40000 € per year.
AAB is a leading professional services firm operating across the UK, Ireland, and the USA. We specialise in mid‑market services supporting individuals, family businesses, and organisations with audit, tax, corporate finance, payroll, people consultancy, and wealth management. We take our responsibility seriously. From reducing our environmental impact to supporting education and giving back to local communities, ESG is part of who we are.
Role Purpose
Key duties and responsibilities:
- Take ownership of all cash collection activities via telephone, email and letter
- Chase payments in a proactive and professional manner
- Prioritise calls to maximise collection on largest and oldest debts
- Maintain diary with next step actions
- Liaise with clients to resolve disputes and negotiate payment plans as appropriate
- Build relationships with Business Units to ensure queries are resolved promptly and accounts placed on hold in line with company policy
- Maintain up to date contact details and accurate records of communications with clients
Credit Controller (FTC 6-months) employer: AAB
AAB is an exceptional employer that fosters a collaborative and supportive work culture, particularly in our Glasgow office. We offer competitive benefits, including professional development opportunities and a commitment to employee well-being, ensuring that our team members thrive both personally and professionally. Join us to be part of a company that values sustainability and community engagement, making your work meaningful and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller (FTC 6-months)
✨Tip Number 1
Get to know the company inside out! Research AAB's values, services, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Credit Controller, you'll be on the phone a lot. Role-play with a friend or family member to get comfortable with chasing payments and resolving disputes professionally.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you internally, which can give you a leg up in the hiring process.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining AAB and ready to take that next step.
We think you need these skills to ace Credit Controller (FTC 6-months)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight relevant experience in cash collection and client communication, as these are key for us. Use specific examples that showcase your skills in managing debts and resolving disputes.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background fits with our values at AAB. Don’t forget to mention your understanding of ESG and how it aligns with our mission.
Showcase Your Communication Skills:As a Credit Controller, strong communication is vital. In your application, demonstrate your ability to liaise effectively with clients and colleagues. Use clear and professional language to reflect how you would handle calls and emails in the role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at AAB
✨Know Your Numbers
As a Credit Controller, you'll be dealing with cash collections and payment negotiations. Brush up on your financial terminology and be ready to discuss how you've successfully managed debts in the past. This shows you understand the role and can handle the responsibilities.
✨Showcase Your Communication Skills
Since you'll be liaising with clients and resolving disputes, it's crucial to demonstrate your communication prowess. Prepare examples of how you've effectively communicated in challenging situations, whether over the phone or via email. This will highlight your ability to maintain professionalism under pressure.
✨Research AAB's Values
AAB takes its responsibility towards ESG seriously. Familiarise yourself with their initiatives and think about how your values align with theirs. During the interview, mention specific examples of how you’ve contributed to similar causes in your previous roles, showing that you're a good cultural fit.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the tools they use for cash collection, or how they measure success in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
