At a Glance
- Tasks: Help customers with travel planning and sell AAA products while providing top-notch service.
- Company: Join a diverse team at ACA, a leader in customer service and travel solutions.
- Benefits: Earn competitive pay, enjoy paid time off, and access great health plans.
- Other info: Flexible hours, volunteer opportunities, and a supportive work environment await you.
- Why this job: Make a difference in people's travel experiences while growing your skills in sales.
- Qualifications: Sales experience and strong communication skills are a must; passion for helping others is key.
The predicted salary is between 39000 - 50000 £ per year.
Retail Sales Associate
Location
1500 Pleasant Valley Road, Manchester, CT 06042
Compensation & Benefits
- $18.82 - $24.07 hourly base pay, adjusted for experience and location.
- Eligible for incentive pay; average payout $162.00 - $389.00 per month.
- Store hours Monday-Friday 9 AM to 5:30 PM, Saturday 9 AM to 1 PM; 37.5 hour work week; no Sundays.
- Annual paid time off up to three weeks.
Responsibilities
- Consistently up‑sell and cross‑sell AAA products such as new memberships, credit cards, and insurance referrals.
- Assist members with planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and triptiks.
- Answer overflow calls for Roadside Assistance during peak call volumes, ensuring timely service delivery.
- Serve as backup by assisting in cashiering, tag and title, and IDEMIA services if applicable.
Qualifications
- Previous sales and customer service experience with a drive to exceed results.
- Strong written and oral communication skills.
- Proficiency navigating multiple websites and programs; computer skills essential for multitasking.
- Notary Public designation or willingness to obtain within 6 months of employment.
- Basic geography knowledge beneficial.
- High school diploma or equivalent required.
- Successful completion of pre‑employment and post‑employment screenings, including criminal, drug, and state and/or vendor‑specific checks.
Benefits
- Medical, Dental, and Vision plan options.
- Up to 2 weeks paid parental leave.
- 401k plan with company match up to 7%.
- 2+ weeks PTO in first year.
- Paid company holidays.
- Volunteer opportunities and 1 volunteer day per year.
- Free AAA membership.
- Learning reimbursement up to $5,250 per year.
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws.
At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our member and customers.
We strive to attract and retain candidates with a passion for their work and encourage all qualified individuals to apply.
It is ACA’s policy to employ the best qualified individuals available for all positions.
Hiring decisions are based upon ACA’s operating needs and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
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StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Associate in Manchester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like aaamidatlantic, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like aaamidatlantic!
We think you need these skills to ace Retail Sales Associate in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at aaamidatlantic, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at aaamidatlantic and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show aaamidatlantic that you’re ready to jump in and contribute right away!
How to prepare for a job interview at aaamidatlantic
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
