At a Glance
- Tasks: Help others with roadside assistance, including tire changes and battery jump starts.
- Company: Join AAA Chester Fleet, a trusted name in roadside assistance.
- Benefits: Earn $21-$23.50/hour, plus bonuses, PTO, and health benefits.
- Other info: Paid training provided; no CDL required, and flexible schedules available.
- Why this job: Make a real difference while working outdoors and gaining valuable skills.
- Qualifications: Must be 21+, have a high school diploma, and a valid driver's license.
The predicted salary is between 24 - 72 £ per hour.
AAA Chester Fleet is looking for dependable and empathetic individuals who love to help others in roadside assistance, including changing a flat tire, jump starting a car battery, or towing a vehicle, and who can work outside in various weather conditions.
AAA offers a competitive compensation package, a generous PTO plan, an excellent 401k plan with company match, and outstanding health insurance benefits. Overtime and monthly bonus opportunities are available.
We offer our Associates:
- A competitive hourly rate of $21.00 to $23.50 based upon experience and position.
- 10% shift differential for working 2nd shift (adds $2.00+ an hour to the hourly rate).
- Schedule determined after training and will include weekends.
- Plenty of overtime during peak season.
- Monthly bonuses with potential to earn an additional $300-$500 per month.
- Over 3 weeks of Paid Time Off (PTO) may be accrued during the first year of employment.
- 8 Paid Holidays.
- 401(k) plan with company match up to 7%.
- Health, Dental, Vision, & Life Insurance.
- Tuition reimbursement up to $5250/year and professional certifications.
- Complimentary AAA Membership (inclusive of products & service discounts).
- Paid Training.
- Uniforms and tools provided.
What will you do?
- Provide lock-out, fuel delivery, battery jump starts, and tire change services using established guidelines and quality control procedures.
- Provide tow and recovery services using established guidelines and quality control procedures (Tow Truck Operator position).
- Sell and install car batteries (Mobile Battery position only).
- Communicate with members effectively to keep them informed and to ensure their safety.
- Make sound decisions regarding the safe service of vehicles and to accommodate member needs.
- Enter call information accurately into in-truck technology, process payments, handle cash, and complete reports as required.
- Conduct vehicle and equipment inspections, ensuring that all are in safe operating condition and that all requirements are met.
- Ensure that the fleet vehicle and all equipment are adequately secured at all times, including when the vehicle is not in use.
- Support AAA as needed by participating in special events (parades, television, radio, and social media) promoting the brand.
- Other duties as assigned.
Do you have what it takes?
- Must be at least 21 years old.
- Completion of a high school diploma or equivalent.
- For towing positions — must be able to obtain Virginia Towing License.
- Possess and maintain a valid driver’s license for the state of residence; maintain all state and local licensing requirements.
- Ability to pass a physical examination as required by Department of Transportation and/or Company policy.
- 3 years of experience in an automotive/mechanical environment, or technical schooling, or a minimum of 3 years of experience in a sales and/or customer service role is preferred.
- Lift and carry equipment weighing up to 75 pounds; bend, kneel and balance to change tires, inspect and push vehicles; and use hand tools to provide service.
- Satisfactory pre- and post-employment screening results, including criminal, drug and motor vehicle screening.
- Operate passenger vehicles and light-to-medium duty trucks (manual and automatic transmissions) while primarily working from a service vehicle.
- Communicate effectively in writing and verbally, via email and using GPS or other assigned technology.
- Successfully complete required departmental training courses within 60 days of hire, and participate in additional department training as required.
If you are ready to make a difference in the lives of our customers and employees, apply now. You can expect to hear from us within 24-72 hours.
Full-time Associates are offered a comprehensive benefits package that includes:
- Medical, Dental, and Vision plan options.
- Up to 2 weeks Paid parental leave.
- 401k plan with company match up to 7%.
- 2+ weeks of PTO within your first year.
- Paid company holidays.
- Company provided volunteer opportunities + 1 volunteer day per year.
- Free AAA Membership.
- Continual learning reimbursement up to $5,250 per year.
- And more. Check out our Benefits Page for more information.
AAA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. We are committed to cultivating a welcoming and inclusive workplace for employees with diverse backgrounds and experiences. We strive to attract and retain candidates with a passion for their work and encourage all qualified individuals to apply. Hiring decisions are based upon operating needs and applicant qualifications.
