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- Tasks: Be the go-to person for customers, scheduling appointments and providing top-notch service recommendations.
- Company: Join a leading automotive service provider in Wendover with a focus on customer care.
- Benefits: Enjoy competitive pay, medical and dental coverage, plus career advancement opportunities.
- Why this job: Make a difference by ensuring customer satisfaction and connecting them with expert technicians.
- Qualifications: Excellent communication skills, sales savvy, and a high school diploma or GED required.
- Other info: A fantastic opportunity to grow your career in a dynamic automotive environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading automotive service provider in Wendover is seeking a Service Advisor to act as the liaison between customers and technicians. The role involves scheduling appointments, providing service recommendations, and maintaining customer satisfaction.
Successful candidates will have excellent communication skills, sales acumen, and a high school diploma or GED.
This position offers competitive pay, benefits including medical and dental coverage, and opportunities for career advancement.
Automotive Service Advisor - Customer Care & Sales in Wendover employer: AAA-The Auto Club Group
Contact Detail:
AAA-The Auto Club Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor - Customer Care & Sales in Wendover
✨Tip Number 1
Make sure to brush up on your communication skills! As a Service Advisor, you'll be the bridge between customers and technicians, so practice explaining technical stuff in simple terms. Role-play with a friend or family member to get comfortable.
✨Tip Number 2
Show off your sales skills! Think about how you can recommend services that genuinely benefit the customer. Prepare some examples of how you've successfully upsold products or services in the past to impress during interviews.
✨Tip Number 3
Research the company before your interview! Knowing their values and services will help you tailor your responses and show that you're genuinely interested. Plus, it’ll give you a chance to ask insightful questions.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application come through directly, so make sure you take that step. It’s a great way to stand out and show your enthusiasm for the role.
We think you need these skills to ace Automotive Service Advisor - Customer Care & Sales in Wendover
Some tips for your application 🫡
Show Off Your Communication Skills: As a Service Advisor, you'll be the bridge between customers and technicians. Make sure your application highlights your communication skills. Use clear and concise language to demonstrate how you can effectively convey information.
Tailor Your Experience: We want to see how your past experiences relate to this role. If you've worked in customer service or sales before, mention specific examples that showcase your ability to maintain customer satisfaction and make service recommendations.
Be Professional Yet Approachable: While we appreciate professionalism, don’t forget to let your personality shine through! A friendly tone can go a long way in making your application stand out. Remember, we’re looking for someone who can connect with customers.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at AAA-The Auto Club Group
✨Know Your Automotive Stuff
Brush up on your knowledge of automotive services and common customer concerns. Being able to speak confidently about car maintenance and repair will show that you’re not just a people person, but also someone who understands the technical side of things.
✨Practice Your Communication Skills
Since this role is all about liaising between customers and technicians, practice clear and concise communication. Role-play with a friend or family member to simulate customer interactions, focusing on how to explain complex information in an easy-to-understand way.
✨Show Off Your Sales Skills
Prepare examples of how you've successfully upsold products or services in previous roles. Think of specific situations where you identified customer needs and provided solutions, as this will demonstrate your sales acumen and ability to enhance customer satisfaction.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s approach to customer service or how they handle customer complaints. This shows your genuine interest in the role and helps you understand if the company aligns with your values.
