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- Tasks: Perform routine maintenance and repairs on vehicles while providing excellent customer service.
- Company: AAA The Auto Club Group is a leading automotive service provider with a commitment to quality and community.
- Benefits: Enjoy competitive pay, free AAA membership, medical benefits, and up to 3 weeks of vacation.
- Why this job: Join a supportive team that values growth, learning, and work-life balance in a fun environment.
- Qualifications: High School diploma or equivalent, valid driver's license, and mechanical aptitude required.
- Other info: Flexible hours, closed Sundays, and opportunities for career advancement await you!
The predicted salary is between 22000 - 30000 £ per year.
It's a great time to join AAA The Auto Club Group!
Why Choose a Career with the AAA The Auto Club Group (ACG) / AAA Car Care:
At AAA Car Care, we are your preferred automotive experts providing customers with friendly, knowledgeable advice and technical expertise. With 34 stores and counting, we are the largest chains of AAA club-owned repair facilities in the USA. In our clean and conveniently located facilities, we offer a full range of automotive repair and maintenance services to AAA members and non-members. Every AAA Car Care facility is staffed with ASE-certified technicians who ensure that every car is treated with the utmost care.
Now you know about us, but who are you? You are likely someone who is mechanically inclined, enjoys working on automobiles and providing excellent customer service. Learning and growing professionally is something that is important to you and at AAA Car Care, you will find that and more.
A day-in-the-life of a General Service Technician:
- General Service Technicians complete routine scheduled maintenance service on automobiles and trucks, as directed by a Manager or Service Advisor.
- They spend their day performing basic automotive repair, adjustments and maintenance procedures, including, but not limited to; oil changes, tire replacement & repairs and general vehicle maintenance.
- In this role, General Service Techs will also have the opportunity to:
- Drive vehicles into service bays, prepare them for and complete digital vehicle inspection.
- Test drive vehicles and prepare vehicle for delivery to customer, after necessary repairs and maintenance are complete.
- Keep the shop clean and organized to ensure a positive member/customer experience.
- Learn from Technician A, B and C colleagues to further advance your career.
How we reward our employees:
You know compensation goes way beyond take-home pay. AAA offers best in class benefits including, but not limited to following:
- Excellent medical, dental, vision and prescription.
- Free AAA membership.
- Free uniforms and shoes.
- Up to 3 weeks of vacation in your first year.
- 11 paid holidays.
- We offer profit sharing, and 401k with matching contributions.
- Automatic 4% 401K employer contribution.
- Additional 401K match of 50% up to 6% contribution.
- Pay rates starting at $27,000 annual (rate based on experience + annual bonus eligibility).
- In addition to base hourly pay, General Service Technicians are eligible for:
- Annual Incentive Opportunity.
- Certification Bonus Opportunity.
We are committed to work-life balance:
- Closed Sundays.
- Shorter workdays than competitors (we close at 6pm).
- Monday – Friday, hours are 7:30am-6pm.
- Saturday, hours are 8am to 4pm.
- Closed major holidays.
We are looking for candidates who:
Required Qualifications:
- Have a High School diploma, GED or Technical school certification.
- Possess valid driver's license.
- Have mechanical aptitude.
- Are knowledgeable about automotive and/or truck systems, tools and technical resources and are able to independently perform a variety of basic repairs and maintenance of automobile and truck vehicles.
- Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance and the need to maintain a clean, safe and organized work area.
- Are able to consistently provide exceptional customer service and improve customer service scores.
Preferred Qualifications:
- G1-Auto Maintenance & Light Repair.
- State inspection certificate, where applicable.
- AC 609 Certification.
Work Environment:
May experience loud noises and odors intermittently in the shop environment. This position involves standing, walking and normal physical mobility, including reaching, grabbing, lifting and carrying automotive parts and equipment (averaging up to approximately 80 pounds in weight). Must have own tools appropriate for their skill level for use in the center. Must be able to work in the heat, as some locations do not have air conditioning. Fans are present in all facilities. Must be able to maintain working on your feet in a concrete facility for the entire work shift.
Interested in learning more? Apply Today!
Who We Are:
Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit www.aaa.com
General Service Technician employer: AAA-The Auto Club Group
Contact Detail:
AAA-The Auto Club Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Service Technician
✨Tip Number 1
Familiarise yourself with the specific services offered by AAA Car Care. Understanding their range of automotive repair and maintenance services will help you speak confidently about how your skills align with their needs during any interviews.
✨Tip Number 2
Network with current or former employees of AAA The Auto Club Group. They can provide valuable insights into the company culture and what it takes to succeed as a General Service Technician, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss your mechanical aptitude and any relevant experience in detail. Be ready to share specific examples of past work on automobiles, as this will demonstrate your capability and enthusiasm for the role.
✨Tip Number 4
Showcase your commitment to customer service. Since the role involves interacting with customers, be prepared to explain how you've provided excellent service in previous positions, highlighting your ability to communicate effectively and resolve issues.
We think you need these skills to ace General Service Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the General Service Technician role. Emphasise any mechanical aptitude, customer service experience, and familiarity with automotive systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your desire to work at AAA The Auto Club Group. Mention specific reasons why you want to join their team and how you can contribute to their mission.
Highlight Certifications: If you have any relevant certifications, such as G1-Auto Maintenance & Light Repair or AC 609 Certification, be sure to mention these in your application. They can set you apart from other candidates.
Showcase Customer Service Skills: Since providing exceptional customer service is crucial for this role, include examples of how you've successfully interacted with customers in previous positions. This will demonstrate your ability to enhance the member experience.
How to prepare for a job interview at AAA-The Auto Club Group
✨Show Your Mechanical Knowledge
Be prepared to discuss your understanding of automotive systems and tools. Highlight any relevant experience you have with basic repairs and maintenance, as this will demonstrate your mechanical aptitude.
✨Emphasise Customer Service Skills
Since the role involves providing excellent customer service, be ready to share examples of how you've successfully interacted with customers in the past. This could include resolving issues or ensuring a positive experience.
✨Demonstrate a Willingness to Learn
Express your eagerness to learn from more experienced technicians. Mention any certifications or training you've pursued, and show that you're committed to growing professionally within the company.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving skills and ability to perform routine maintenance tasks. Practise explaining how you would approach common automotive issues, as this will showcase your hands-on knowledge.
